MyRatePlan Blog

Verizon Customer Blocked from Upgrade Due to Legacy Account Charge

by Christine Torralba on Saturday, April 12, 2025

A recent billing issue with Verizon has highlighted a potentially troubling flaw in the carrier's account management system. A customer attempting to upgrade their phone was denied due to an unexplained charge of less than $70—one that, at first, appeared to have no connection to their active account.

Appears in: verizon wireless

Verizon Introduces Three-Year Price Lock and Free Satellite Messaging

by Christine Torralba on Saturday, April 05, 2025

Verizon is raising the stakes with its new offers that focus on providing more value and flexibility for its customers.

Appears in: verizon wireless

T-Mobile’s Starlink Beta Rolls Out: Here’s How to Check If Your Phone Is Compatible

by Christine Torralba on Saturday, March 29, 2025

T-Mobile and SpaceX’s Starlink are making major strides in eliminating dead zones with satellite-powered mobile service. The beta program is now live, and T-Mobile is notifying users about device compatibility. Here’s everything you need to know.

Appears in: t-mobile

Verizon Unlocks Satellite Texting for Select Smartphones

by Christine Torralba on Saturday, March 22, 2025

Verizon Wireless just made life easier for Google Pixel 9 and Samsung Galaxy S25 users. The carrier announced that these devices can now send text messages via satellite when there’s no regular cellular signal available.

Appears in: verizon wireless

Here’s Where You Can Get the New Apple iPhone 16e

by Christine Torralba on Friday, February 28, 2025

Apple has introduced the iPhone 16e, expanding its smartphone lineup with a budget-friendly option that doesn't compromise on performance. Positioned as the successor to the iPhone SE series, the iPhone 16e offers modern features at an accessible price point.

Appears in: Apple, AT&T, t-mobile, verizon wireless

T-Mobile Proactively Stops Hackers, Avoids Customer Data Breach

by Christine Torralba on Friday, November 22, 2024

Cyberattacks on wireless carriers are often discovered too late, leaving customers vulnerable. This time, however, T-Mobile flipped the script, successfully identifying and stopping a cyberattack before customer records were compromised.

Appears in: t-mobile

US Telecom Giants Targeted in Chinese Espionage Campaign

by Christine Torralba on Friday, November 15, 2024

"T-Mobile is closely monitoring this industry-wide attack. Due to our security controls, network structure and diligent monitoring and response we have seen no significant impacts to T-Mobile systems or data. We have no evidence of access or exfiltration of any customer or other sensitive information as other companies may have experienced.

Appears in: AT&T, t-mobile, verizon wireless

Verizon to Migrate Message+ Users to Google Messages: Shutdown Extended

by Christine Torralba on Saturday, November 09, 2024

Verizon is preparing to shut down its preloaded Message+ app on Android devices, transitioning users to Google Messages, the default messaging app for Android. Initially announced in early October with a shutdown date set for November 7, the closure has now been extended to December 9, 2024, as reported by Droid-Life.

Appears in: verizon wireless

Report: T-Mobile’s Port Out Protection Glitch Prevents Users from Transferring Numbers

by Christine Torralba on Saturday, November 02, 2024

Due to the increase in SIM swap attacks, T-Mobile introduced its Port Out Protection feature to help safeguard users from unauthorized attempts to transfer T-Mobile numbers to other wireless providers.

Appears in: t-mobile

Verizon Upgrades Family App with Safe Walk SOS and Parental Controls

by Christine Torralba on Saturday, October 26, 2024

Verizon has rolled out its revamped family-tracking tool, now known as the Verizon Family app, complete with new safety-oriented features. The app’s latest addition, Safe Walk SOS, lets users share their live location with emergency contacts, allowing family and friends to track their journey in real-time and receive notifications when they’ve safely reached their destination.

Appears in: verizon wireless

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