T-Mobile sends out alerts for latest security breach

T-Mobile has just been hit by a data breach attack. 

Affected customers were able to receive a text message from their wireless provider informing them of the malicious attack. According to T-Mobile, their email vendor was targeted by the attack leading to unauthorized access to the email accounts of a number of T-Mobile employees. Some of these emails contained the account information of their customers. 

As noted by Reddit users, T-Mobile has set up a couple of support pages. The first is for customers who were affected by the breach. This meant that their names, addresses, account numbers, phone numbers, billing info, and rate plans were accessed. Their financial details and Social Security Numbers (SSN), on the other hand, remain intact. 

The second page informs affected customers that their government identification numbers, financial account info, and SSNs may have been accessed along with their personal information. For the customers whose SSNs and financial info were accessed, T-Mobile promises to offer two years of credit monitoring for free. They also provide identity theft detection services from TransUnion. If you are one of those affected by this, you can enter the 12-digit activation code that T-Mobile provides. Customers have until May 31, 2020 to sign up. 

Even though there were some customers whose financial info were accessed by the data breach, T-Mobile does not have evidence the personal information accessed were used for fraudulent activity. 

After noticing the “sophisticated attack,” T-Mobile’s cybersecurity team “quickly shut down” the attack. It also worked with cybersecurity forensics experts to conduct an investigation on the matter. T-Mobile also reported the breach to federal law enforcement and has promised to provide assistance in their investigation. 

There was no mention on how many customers were affected and when the attack occurred.