What Really Caused Verizon's Nationwide Breakdown

Verizon has put concerns to rest following its massive nationwide outage: the problem wasn't hackers. Instead, the telecom company says a software glitch is to blame for the service meltdown that left millions of customers without phone service.

The company released a statement addressing questions about what went wrong. As reported by Mashable, Verizon confirmed that "this was a software issue and we are conducting a full review of what happened. As of now, there is no indication that this was a cyber security issue."

The outage was severe enough to generate millions of error reports across the country and caught the attention of federal regulators. The FCC responded to the incident, and some customers in various states even experienced disruptions to emergency service calls. Given the scale and impact, many people online wondered if a cyberattack might have been responsible for the widespread failure.

During the outage, Verizon initially remained quiet about the cause, saying only that it was working around the clock to restore service. The company apologized the next morning and offered affected customers a $20 credit as compensation for the inconvenience and trouble caused by the service interruption.

Source: Mashable