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T-Mobile has started drawing a clearer line between its Home Internet tiers. The company’s lowest-priced option, Rely, now includes a hard download speed cap for new customers, marking a meaningful change in how T-Mobile handles its fixed wireless plans. Instead of simply seeing speeds vary based on congestion and network conditions, new Rely subscribers will now face a stated maximum of 354 Mbps.
T-Mobile’s T-Fiber home internet service appears to have suffered a long and frustrating outage that left some customers with broken or unreliable connections for more than 36 hours. The problem did not seem to knock every connection fully offline. Instead, many users said some sites and services would not load even though their equipment still showed a normal connection.
AT&T is rolling out a new wireless option called Build-A-Plan, and the pitch is simple: let people shape their phone plan around what they need instead of locking them into the same setup every month. The company says the new plan will be available starting May 27, with pricing that begins at $15 a month.
AT&T, T-Mobile, and Verizon are lining up behind a new joint venture focused on one of the biggest frustrations for wireless users: dead zones. The idea is to use satellite-based technology alongside regular cell networks so people may be able to stay connected in places where coverage is weak or missing, especially in rural areas.
T-Mobile is rolling out a new prepaid option aimed at people visiting the United States and wanting phone service without the usual hassle. The carrier’s new U.S. Pass eSIM plans are built for short stays, letting travelers activate service digitally instead of dealing with a physical SIM card or paperwork.
Verizon has rolled out a lower-priced offer on its Unlimited Welcome plan, giving shoppers a cheaper way to sign up for four lines. With the new promotion, four lines now cost $100 per month before taxes and regulatory fees, which works out to $25 per line. That is down from the previous $120 monthly price for the same four-line setup.
T-Mobile is at the center of a new report about a possible corporate combination with its majority owner, Deutsche Telekom. The report says Deutsche Telekom has discussed creating a new parent company that would exchange shares for stock in both companies, potentially bringing them together under one structure.
T-Mobile customers on some of the company’s oldest wireless plans may be running into a new problem: being moved to different plans, sometimes with a much higher monthly bill. While the change does not appear to affect everyone, a small number of users with very old legacy plans are starting to see forced plan changes.
AT&T may be carving out a new place for itself in the wireless market by doing something many customers can appreciate: making prices easier to understand. While the biggest carriers are not diving into a price war, AT&T appears to be leaning harder into straightforward pricing and lower-cost plan options as it tries to stand out.
T-Mobile announced two significant policy modifications affecting customer benefits this week. The first change addresses Netflix pricing coverage under T-Mobile's "On Us" program, while the second modifies how device upgrade promotions can be used across customer accounts.
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