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T-Mobile customers experienced a network outage this week


A few days ago, T-Mobile customers experienced an outage. While there were some customers who were unable to make calls or do basic functions on their phones, there were others who lost service completely. And some users on an iPhone 11 did not default to the emergency SOS satellite indicator that their device should. Instead, they simply lost service without any explanation.

The issue was reported across the country. DownDetector noted that the complaints spread out from California to New York. 

Thankfully, T-Mobile responded to the concerns right away and fixed the issue right away. By late evening, Neville Ray tweeted:

“Our teams are rapidly addressing a 3rd party fiber interruption issue that has intermittently impacted some voice, messaging and data services in several areas. The situation is improving and we hope to have a full resolution very soon. We apologize for any disruption caused.”  

The issue has since been resolved. 



Source: The Verge