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Business Phone Service in Malden, MA

Companies in Malden, MA reap numerous benefits when they select the most suitable business phone service. Although people use many newer communication technologies today, the majority still prefer to contact businesses via phone. Consequently, it's crucial for companies to use dependable telephone services with business-oriented features. Most firms must also consider the expense of this utility. Nearly all commercial telephone systems use the Voice Over Internet Protocol or conventional analog phone lines. It's crucial to realize how these two technologies differ. Compare the best business phone service providers in Malden, MA at MyRatePlan.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Ringcentral logo RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses

$19.99
Details
4/5

142 Reviews

Brytecall logo Business VoIP Made Easy
  • Done for You Setup
  • US-Based Support Team
  • Free Equipment Upgrade

* per user for 10+ users, with 2 year agreement

$18.90*
Details
5/5

12 Reviews

Phone Service for Business Alliance Phone Service
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97*
Details
5/5

13 Reviews

Talkroute logo The phone system built to do business anywhere
  • Video Meetings & Text Messaging
  • Call Forwarding & Routing
  • Desktop, Mobile, & Web Apps

* $5 per additional user

$19.00*
Details
5/5

1 Reviews

Verizon logo Get 99.99% network reliability with Fios.
  • Business Digital Voice
  • 1-year price guarantee
  • Unlimited data

* Per month. Plus taxes, fees and equipment charges.

$69.00*
Details
1/5

11 Reviews

Best VoIP Providers in Malden, MA

What is Malden, MA Business VoIP Phone Service?

An alternative to traditional landline service, VoIP has become increasingly popular with new businesses as well as older companies that switch after realizing how VoIP can increase productivity and reduce operating costs. Although the technology is over ten years old now, it initially suffered from poor call quality due to limits in broadband technology. That issue is no longer a concern due to the widespread deployment of superior broadband networks, and adaptation of VoIP is expanding rapidly. VoIP now offers the same call quality as analog phone service while providing more features at a better price. VoIP works by sending voice calls over the internet rather than through traditional analog telephone lines, so it is important that you have a fast and reliable business internet connection available. To see if your internet connection in Malden, MA will support VoIP service, use the MyRatePlan internet speed test.

PSTN refers to traditional landline service, where voice calls sent through analog lines are routed through switches to other telephones. VoIP works differently, by turning voice calls into packets of data and transferring them over high-speed broadband lines. Transmitting voice calls over the internet costs less since analog lines are archaic and require constant maintenance, while broadband lines are already in use to provide internet service and the network is continually expanding and improving. Since PSTN service infrastructure is more expensive to maintain than broadband, analog telephone providers must charge for services and features that are often free with a VoIP plan. VoIP customers typically spend much less on features such as long distance than PSTN users and are not charged by the minute.

VoIP service providers offer plans tailored to businesses of all sizes and provide essential features like voicemail and call waiting, as well as advanced productivity features including automated line attendants and remote access. Whether your business needs a few lines or you need several thousand, VoIP providers in Malden, MA can meet your requirements and help to increase the efficiency and profitability of your business.

Compare VoIP Providers in Malden, MA

Selecting The Best Business Phone Service Provider in Malden, MA

The VoIP industry is highly competitive. Although the broad menu of choices may seem overwhelming to you at times, it is possible to leverage the competitive nature of the market to your benefit.

The initial step for narrowing down your choice is determining exactly what your needs are. It is important to know the exact number of lines you will need and what features you need to make your business run smoothly on a daily basis. Your budget will also come into play so you'll need to know exactly what you can afford. Also, be mindful of your plans for future expansion and what phone services you will need when that expansion is completed.

Information about Malden, MA VoIP providers is readily available. Take the time to research their prices and the services that they offer. Get a feel for their reputation also. Keep in mind that your phone system is the heart of your company's communication infrastructure and that that infrastructure is only as good as the company you choose. You want to go with a company that has proven to be highly reliable and service-oriented.

Find and compare business phone service providers in Malden, MA

What is Traditional Phone Service in Malden, MA?

With standard or "analog" phone services, calls make their way across the PSTN (public switched telephone network). This wired connection can be found all over the US and is composed of cables, satellites, cellular systems, and landlines. PSTN is the original telephone network, and its history spans almost a century.

Using an analog phone service costs more than VoIP, largely because PSTN hardware in Malden, MA (and throughout the US) is really old, cumbersome, and has to be regularly maintained. Analog communications are hard to transmit over great distances.

When long distance phone calls are made on an analog system, they will pause temporarily at specific places on its transmission path. Because they are "streamed" through machines that are managed by all sorts of different corporations, calls transmitted over a PSTN may be quite costly. Most of the machines originally designed to transport and pick up calls have been outdated by electronic systems, but the last quotient - the link between the client and the local phone company headquarters - still works on analog machinery.

Traditional PBX

The Cost of Using A PBX With Analog Phone Systems in Malden, MA

Many businesses in Malden, MA will use a PBX, which is known as a private branch exchange. The PBX is used to route calls through their office, and the PBX allows for a variety of useful call features. Some of the top features are voicemail, conference calls, multiple extensions and call forwarding.

The PBX for a traditional phone system can be located locally, or it can be hosted remotely. The major drawback of the PBX solution is the cost, which is much more expensive than VoIP. A variety of costly hardware components are needed to get started with a complete business phone system. The ongoing maintenance for the components is also expensive and can suffer frequent failures.

If you're planning to use a traditional PBX for your business in Malden, MA, then it's important to know the cost of expanding or upgrading the system. PBX systems are known to support a limited number of lines, and they can cost a lot of money to upgrade. There is also the risk that the PBX system will need to be replaced or become obsolete. These are all factors that business owners must consider before choosing a business phone service. Fortunately, MyRatePlan makes it easy to compare prices for different providers and discover the best deals.

ZIP Codes in Malden, MA

  • 02148