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Business Phone Service in Chelsea, MA

Quality telephone service is essential to the success of your Chelsea, MA business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Fastest Growing UCaaS/Business Phone Systems Provider
  • Save 50% off Competitor Pricing + Free Phones
  • Free Phone Rentals
  • Free International Calling to 40+ Countries
$19.99

Details
3.5/5

50 Reviews

RingCentral RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses
$19.99

Details
4/5

141 Reviews

Jive Business Phone Service Upgrade your phone service with GoToConnect
  • Get your 1st month free
  • No fees for add-ons, upgrades, or features
  • Simple to use for users and admins

* Price is per month per device

$19.95 *

Details
4.5/5

250 Reviews

The #1 VoIP solution for remote teams.
  • Work from anywhere with mobile & desktop apps
  • Stay connected with video meetings
  • Manage users easily with intuitive admin portal
$19.95

Details
4.5/5

42 Reviews

Business Phone Service CLOUD VOIP TAILORED TO YOU
  • Free Polycom phones + 30 day trial
  • Unlimited calling with easy setup
  • US-based customer support

* 5 or more users, monthly contract

$18.95 *

Details
4.5/5

53 Reviews

Clarity Tel Business VoIP Made Clear and Simple
  • Unlimited Calling - Flat Rate Billing
  • No Contracts – Quick & Simple Set-Up
  • 40+ Enterprise Class Calling Features

* Price based on multi-user hosted PBX solution

$14.99 *

Details
5/5

2 Reviews

VoIP Studio Hosted PBX
  • Unlimited calls
  • Free call recording
  • Quick and easy setup

* Price per user per month

$19.99 *

Details
5/5

1 Reviews

Phone Service for Business Alliance Phones for Business
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97 *

Details
5/5

13 Reviews

Best VoIP Providers in Chelsea, MA

Business VoIP Phone Service in Chelsea, MA

VoIP has become a popular choice, and it stands for Voice Over Internet Protocol. It's one of the newest business phone service types offered by providers, and it can serve as a reliable alternative to an analog phone service. Although VoIP has been around for many years, it has only recently become significantly more popular with consumers. Smaller startups in Chelsea, MA are most likely to use VoIP because it's much cheaper than a PSTN service. The call quality from both services is very similar, but the way the data is transmitted is what makes the services different. Unlike a traditional PSTN service, VoIP transfers calls through the Internet. A traditional business phone service sends calls through analog phone lines. For the best results with VoIP, it's useful to have a high-speed business Internet connection, and you can use a tool from MyRatePlan to test the speed of your current Internet connection.

Although the call quality for VoIP and PSTN is very similar, each service transfers calls differently. A traditional PSTN service transfers calls using an analog line, and a VoIP service sends call data through a high-speed Internet connection. Since calls through VoIP are digitized and broken down into digital data packets, they're much less expensive than an analog phone service. VoIP is also much cheaper for long-distance and international calls. Many VoIP service providers offer business owners a flat rate, and over a long period of time, the lower rate can save a lot of money.

Business VoIP phone service can come with a wide range of features, which is important for business owners. Most businesses have several employees, and they require several call features to operate efficiently. By choosing a VoIP service, business owners can gain access to voicemail with remote access, call forwarding, multiple extensions and ring groups. Although these are some of the top features, many VoIP service providers offer hundreds of different features.

The VoIP providers in Chelsea, MA are designed to meet the needs of all types of businesses. They offer packages for small, medium and large businesses, and they deliver the features needed to efficiently run a business of any size.

Compare VoIP Providers in Chelsea, MA

How to Choose the Best Business VoIP Service Provider in Chelsea, MA

Most business VoIP providers in Chelsea, MA offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.

If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.

Next, you can use MyRatePlan to look at different offers from business VoIP providers in Chelsea, MA. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.

Find and compare business phone service providers in Chelsea, MA

Chelsea, MA Traditional Phone Service

Traditional phones carry out the audio connection over the PSTN or public switched telephone network. The PSTN system uses a combination of cables, satellites, mobile networks and other technology - old and new - to deliver exceptional quality of calls nationwide, and has been in use for nearly a hundred years!

Using a plain old telephone service provider in Chelsea, MA, is more expensive than VoIP as the network is large and old, and requires regular and constant maintenance to be effective. What's more is that it has a tougher time sending your audio data over large distances - and even much more difficulty when connecting international calls.

While more and more of the PSTN system is being digitized, there is still always the last bit of a connection between a local office and the receiving phone number that's owned and operated by a company who can charge what they want for connecting your call. What's more is that as your calls extend geographically to longer and longer distances, there are more ‘pit stops' where the call is connected and patched through to achieve longer distances - each of which can significantly increase the cost of the call.

Traditional PBX

Analog Phone System Use With a PBX in Chelsea, MA

A private branch exchange or PBX, is what most Chelsea, MA businesses use to route calls inside their own offices. The PBX permits multiple extensions, voicemail, call forwarding and other important features. On a PSTN, the user's premises or an off-site location can house the PBX. A PBX costs a lot of money to run, regardless of the location.

This is due to required hardware costs, an investment of at least $1000. The equipment then has to be installed, configured and maintained on a regular basis. These, of course, cost money in addition to the initial purchase price. You have the option to get your in-staff employees to be responsible for the equipment or hire a professional. Professionals are known to charge $100 per hour or more.

Any kind of updates or maintenance on a traditional PBX system in Chelsea, MA is going to be very expensive. Be advised that such a system may not be adequate for all your needs, as it only supports a limited number of phone lines. You will need to spend extra money if you need to add more extensions in the future as your business grows.

From time to time, a PBX system will breakdown, just like any other network made from electrical components. In order to repair the hardware, you'll need to be prepared to pay high fees and may even need to buy new hardware to replace it. This could present a potential financial obstacle for start-ups or slow-growing businesses.

ZIP Codes in Chelsea, MA

  • 02150