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Business Phone Service in Andover, MA

Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Andover, MA, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Jive Business Phone Service Upgrade your phone service with GoToConnect
  • Get your 1st month free
  • No fees for add-ons, upgrades, or features
  • Simple to use for users and admins

* Price is per month per device

$19.95 *

Details
4.5/5

249 Reviews

CUT YOUR BUSINESS PHONE BILL IN HALF
  • Work From Anywhere. FREE Mobile App
  • Keep Your Existing Business Phone Number
  • Unlimited Calling and SMS/MMS messaging
$19.95

Details
5/5

2 Reviews

RingCentral RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses
$19.99

Details
4/5

141 Reviews

Business Phone Service CLOUD VOIP TAILORED TO YOU
  • Free Deskphone included for each user
  • Unlimited Calling, Video Calling
  • US-based Support. Industry leading Net Promoter Score.

* 5 or more users, monthly contract

$18.95 *

Details
4.5/5

53 Reviews

Clarity Tel Business VoIP Made Clear and Simple
  • Unlimited Calling - Flat Rate Billing
  • No Contracts – Quick & Simple Set-Up
  • 40+ Enterprise Class Calling Features

* Price based on multi-user hosted PBX solution

$14.99 *

Details
5/5

2 Reviews

VoIP Studio Hosted PBX
  • Unlimited calls
  • Free call recording
  • Quick and easy setup

* Price per user per month

$19.99 *

Details
5/5

1 Reviews

Phone Service for Business Alliance Phones for Business
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97 *

Details
5/5

13 Reviews

Best VoIP Providers in Andover, MA

Understanding Andover, MA Business VoIP Telephone Service

Voice over Internet protocol, commonly called VoIP, is the latest phone service option for Andover, MA business customers who want an alternative to the analog phone lines. Although VoIP has been around for more than 10 years, it has become more prominent in recent years for more businesses.

Existing businesses are moving from traditional public switched telephone network (PSTN) service to VoIP. Newer companies, including startups, are using VoIP for business communications without experiencing traditional service options. In terms of service, the call quality is the same between a phone line and over the Internet. However, a strong business Internet connection ensures that the call quality remains reliable. One way to be sure is to use MyRatePlan's Internet Speed Test to check the current connection for VoIP support.

While the connection quality between PSTN and VoIP is very similar, there is one major difference in the way calls are carried. With PSTN service, an analog signal is the primary way calls are carried. With VoIP, business calls are digitized and transmitted through the Internet.

The latter is a money-saver since it is cheaper to send data through the Internet than it is with a traditional phone network. If long distance or international phone calls are a frequent part of your business, you will spend a lot less with VoIP service providers in Andover, MA.

Additionally, many providers offer flat rate packages. This offers additional savings with unlimited calls to specific destinations without per minute charges that come with traditional phone service. Another advantage to using VoIP service in your Andover, MA business is the many calling features that are suitable for business communications. You can access hundreds of advanced features.

Most business VoIP providers in Andover, MA offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Compare VoIP Providers in Andover, MA

Selecting The Best Business Phone Service Provider in Andover, MA

VoIP has become a popular option for businesses of all sizes, and it serves as a complete solution in most situations. With so many VoIP service providers competing for business, customers can take advantage of the great deals that are available.

Before deciding on a specific company, you need to think about your needs and find out how many individual lines you'll need. It's also important to decide if you're going to expand your business in the future because a budget needs to be set.

The next step consists of looking up business VoIP providers in the Andover, MA area. The reputation of the company that you're considering is very important. A reliable phone system is a crucial part of every business, so you should carefully choose your phone service provider.

Find and compare business phone service providers in Andover, MA

How Does Traditional Business Phone Service Work in Andover, MA?

Some businesses in Andover, MA still run on a traditional PSTN phone service, and it's useful to understand how this type of service works. When calls are made using a traditional phone service, the calls must be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide system, and it's made of mobile networks, telephone lines, satellites and cables. The public switched telephone network was created over 100 years ago, and it was the first public phone system.

When compared to a VoIP service, it can cost significantly more money to use a traditional telephone service in Andover, MA. The additional cost to use the PSTN is due to the massive size of the network, and the increased cost of maintaining the network. One of the major downsides of using the PSTN is the lack of reliability over long distances. Although a traditional phone service can work well for short distances, it has trouble sending call data across long distances.

A call that is made with the PSTN system must stop at several different parts of the network, and it must pass through equipment that is owned by different companies. The infrastructure is the major cost of using a PSTN, and the ongoing expenses needed to maintain the network keep the cost of traditional phone services high.

Traditional PBX

PBX and Analog Phone Systems in Andover, MA

Almost all local businesses make use of a PBX (private branch exchange), which directs any incoming calls at their Andover, MA office. The PBX makes it possible for businesses to use different call features, including caller ID, multiple lines, live seminars, call waiting, voice messaging, etc.

An analog phone system PBX is found either at the customer's facility or on a hosted server. But no matter which method you choose, analog PBXs all have one significant downside: high costs. Putting together a whole company phone system with a PBX calls for a number of different kinds of machines to be obtained, an investment that will set you back at least $1,000 and quite possibly more - and naturally that figure doesn't include installment, setup, and routine maintenance. So you have the choice of getting an on-site technician to take care of it all for you or hiring a third party and that could easily cost over a hundred bucks per hour.

If you do decide to manage your Andover, MA organization's communications with an analog PBX, you should consider that changing or upgrading it is often complicated and definitely not cheap. Several PBX providers allot each client a restricted number of outside lines. In these cases, if your corporation ever expands and you have a need for more lines, you'll have to buy more machines in order to support this expansion.

The same as other kinds of digital hardware, PBX systems are vulnerable to malfunctions and other issues. You might find it necessary to spend money on expensive repairs and new hardware whenever a problem arises with your PBX. Plus, the unit is sure to become outmoded and will require replacement from time to time.

ZIP Codes in Andover, MA

  • 01810
  • 01812
  • 01899
  • 05501
  • 05544