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Business Phone Service in Needham Heights, MA

It is beneficial for a business in Needham Heights, MA to choose the right telephone service provider. You have to conduct thorough research and evaluation of the options you have before settling for the one that best suits your needs. After all, many people use telephone services for communicating with their business colleagues. Therefore, having the best mode of phone service is vital to the success of business. You have to make sure that you always go with the right service type and provider. The two primary business phone services in Needham Heights, MA are: traditional analog telephone service and a VoIP service. It is critical that you understand the difference between these two phone services before making your final decision. You can compare the best small business phone services below.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Fastest Growing UCaaS/Business Phone Systems Provider
  • Save 50% off Competitor Pricing + Free Phones
  • Free Phone Rentals
  • Free International Calling to 40+ Countries
$19.99

Details
3.5/5

50 Reviews

RingCentral RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses
$19.99

Details
4/5

141 Reviews

Jive Business Phone Service Upgrade your phone service with GoToConnect
  • Get your 1st month free
  • No fees for add-ons, upgrades, or features
  • Simple to use for users and admins

* Price is per month per device

$19.95 *

Details
4.5/5

250 Reviews

The #1 VoIP solution for remote teams.
  • Work from anywhere with mobile & desktop apps
  • Stay connected with video meetings
  • Manage users easily with intuitive admin portal
$19.95

Details
4.5/5

42 Reviews

Business Phone Service CLOUD VOIP TAILORED TO YOU
  • Free Polycom phones + 30 day trial
  • Unlimited calling with easy setup
  • US-based customer support

* 5 or more users, monthly contract

$18.95 *

Details
4.5/5

53 Reviews

Clarity Tel Business VoIP Made Clear and Simple
  • Unlimited Calling - Flat Rate Billing
  • No Contracts – Quick & Simple Set-Up
  • 40+ Enterprise Class Calling Features

* Price based on multi-user hosted PBX solution

$14.99 *

Details
5/5

2 Reviews

VoIP Studio Hosted PBX
  • Unlimited calls
  • Free call recording
  • Quick and easy setup

* Price per user per month

$19.99 *

Details
5/5

1 Reviews

Phone Service for Business Alliance Phones for Business
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97 *

Details
5/5

13 Reviews

Best VoIP Providers in Needham Heights, MA

What is Needham Heights, MA Business VoIP Phone Service?

The new generation of phone service is VoIP, which stands for voice over Internet protocol. It is has become more ubiquitous over recent years and is considered an improvement over POTS. More and more business are making the switch to VoIP every day, and because of its relative cheapness, it's proven the ideal choice for start-ups as well.

VoIP calls can be made through the Internet can have exceptional quality for your Needham Heights, MA business. In fact, with a good Internet connection, a VoIP call can have the same call quality as POTS, or better. In order to get the most out of VoIP, you need to have a reliable business internet connection that is appropriately fast. MyRatePlan Internet Speed Test Currently, there is a speed test that will tell you whether or not your connection is sufficient enough to support good quality VoIP calls. It is available through MyRatePlan.

Many providers in Needham Heights, MA also have a package that enables you to pay a set amount of money to make an unlimited amount of calls. This allows you to get service without having to worry about per minute charges. VoIP calls are carried differently than traditional ones. Instead of being transferred through an analog signal, they are sent over the Internet after being converted into digital form. Because the Internet is everywhere and doesn't require the use of an expensive phone network, VoIP is much cheaper than POTS. You can make and receive many calls, even internationally for a lot less money. You'll find many VoIP providers even give you option to pay a flat rate to place and receive as many calls as you would like, eliminating per-minute charges.

Compare VoIP Providers in Needham Heights, MA

Choosing the Best Business Phone Service in Needham Heights, MA

There is a ton of competition for your business when it comes to providing your VoIP service to your Needham Heights, MA business. While this may seem daunting in that there are so many choices and so many offers that seem advantageous - it's a fact that competition can be used to the consuming businesses' advantage, and we can leverage one competitor against another for the absolute best results.

The most important questions you should consider are how many lines you currently need, how many lines you anticipate needing in the near/farther future, what phone features your business plans on using on a regular basis and what your overall budget is.

Next, do some shopping around to see which Needham Heights, MA VoIP service best suits your needs - and also ensure you do a good amount of research into the company's reviews by other business customers. Having reliable and quality telephone service is critical to any business, and so you want to make sure the vendor you do business with has a positive track record of happy and loyal customers that believe in the offering before you sign up.

Find and compare business phone service providers in Needham Heights, MA

How Does Traditional Business Phone Service Work in Needham Heights, MA?

Some businesses in Needham Heights, MA still run on a traditional PSTN phone service, and it's useful to understand how this type of service works. When calls are made using a traditional phone service, the calls must be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide system, and it's made of mobile networks, telephone lines, satellites and cables. The public switched telephone network was created over 100 years ago, and it was the first public phone system.

When compared to a VoIP service, it can cost significantly more money to use a traditional telephone service in Needham Heights, MA. The additional cost to use the PSTN is due to the massive size of the network, and the increased cost of maintaining the network. One of the major downsides of using the PSTN is the lack of reliability over long distances. Although a traditional phone service can work well for short distances, it has trouble sending call data across long distances.

A call that is made with the PSTN system must stop at several different parts of the network, and it must pass through equipment that is owned by different companies. The infrastructure is the major cost of using a PSTN, and the ongoing expenses needed to maintain the network keep the cost of traditional phone services high.

Traditional PBX

Analog Private Branch Exchange Systems in Needham Heights, MA

Many businesses have PBX systems that handle calls internally. This makes it possible to send calls to different phones depending on the extension. Analog PBX systems also facilitate voice mail, forwarding, conference calls and other sophisticated functions. They are popular among businesses that have multiple staff members with separate offices. A company can put the PBX equipment in its own building or pay a separate facility to host it.

The main downside of PSTN-based PBX systems in Needham Heights, MA is that they cost considerable amounts of money. Most companies spend $1,000 or more when they buy the equipment. It can also be costly to set up this system and conduct the necessary maintenance. Some firms have employees with the appropriate expertise to perform these tasks. Others need to pay contractors who charge at least $100 per hour.

It often proves costly to upgrade analog PBX hardware. This may become necessary if a company hires more staff members or desires the latest technology. Most systems cap the number of extensions. Consequently, businesses must pay for expensive new equipment when they want to connect additional phones. Upgrades are sometimes complex, so installers need to have extensive technical expertise.

Private branch exchange systems occasionally malfunction or fail as they age. This can result in significant expenses when technicians need to replace or fix the equipment. Technical difficulties may also disrupt communications from time to time. Many of the above-mentioned problems can be avoided when companies opt to use business VoIP services instead of analog PBX systems.

ZIP Codes in Needham Heights, MA

  • 02494