Business Phone Service in West Mifflin, PA
If you own a business in West Mifflin, PA, then you need business-grade phone service. Today, the phone is still the primary form of communication, and it's used by consumers to get in touch with your business. Since the phone is still the primary form of communication, it's very important to choose the right business phone service for your needs. An ideal service should be reliable, affordable and diverse. It should deliver all of the features needed to efficiently run a business. Before choosing a service, it's important to consider the different service providers and what they have to offer. The two main types of business phone services are analog and VoIP. To choose the right service, you must understand how these options work, and once you understand the basics, it will become much easier to compare business phone service providers in West Mifflin, PA.
What is West Mifflin, PA Business VoIP Phone Service?
VoIP stands for Voice Over Internet Protocol. It is the most recent type of phone service offered in West Mifflin, PA. The service has existed for around 10 years and has become more mainstream because more enterprises are switching to this technology. The VoIP technology uses the internet as a medium of transmission for telephone calls. Therefore, analog phone lines are not required. It has been observed that smaller start-ups are likely to use VoIP services for their business communication needs. Both VoIP and the traditional Public Switched Telephone Network (PSTN) have good call quality. It is essential to have good business internet connectivity to have reliable VoIP call quality. MyRatePlan Internet Speed Test enables you to check whether your current internet connectivity supports VoIP.
VoIP and PSTN differ on how the calls are carried. PSTN uses analog signals as the mode of transmission. However, VoIP digitizes the frequency signals and sends them through the internet. It is easier and cheaper to send data using VoIP than the traditional phone network. Therefore, you can make and receive calls at fewer costs. When making long distance or international calls, VoIP service providers charge less than traditional telephone companies. Many VoIP providers have a flat rate package that enables their customers to have an unlimited amount of calls to particular destinations without worrying about the per minute charges.
In West Mifflin, PA, VoIP services come with many features that will benefit your business. VoIP services enable you to enjoy many different features like ring groups, multiple extensions, voicemail with remote access, fax to email, caller ID, voicemail to email, and call forwarding.
Most of the VoIP providers in West Mifflin, PA, offer package plans that are designed to suit the needs of all sizes of businesses. It does not matter whether you are a large conglomerate with thousands of extensions or a small firm of five lines because there will always be a VoIP service for you.
Picking The Best Phone Service for Your West Mifflin, PA Business
Due to the rising popularity of commercial VoIP, you will find there are a lot of providers eager to nab your business. Even though this could complicate the selection process, it can also be a useful advantage.
To begin, give some thought to your company's communication needs. Try to determine things like which functions you'll need to use during the day, how many extensions you'll need to buy, whether you have plans to develop your organization further in the foreseeable future, and what your phone budget looks like.
Then you'll be prepared to check on the plans available from the myriad of company VoIP providers in West Mifflin, PA. Take note of the packages they have available, their costs, and also the all-around trustworthiness of the provider. Using a functional phone service is an indispensable component in your business's success, so it's important to choose a provider with a favorable reputation for stability and fine customer support.
What is Traditional Business Phone Service in West Mifflin, PA?
A traditional phone service, calls are transferred over a public switched telephone network or PSTN system. The PSTN is available all over the country and is a network of phone lines, satellites, cables, and mobile networks. At over 100 years old, PSTN is the oldest type of phone network.
This large and old infrastructure is expensive to support. This is why using traditional phones is so much more expensive than VoIP in West Mifflin, PA. The network requires regular maintenance and is analog, meaning it is inefficient when it comes to transferring long distance messages.
The reasons long distance transmissions take so long is that they make several stops along the way. These stops occur at various locations owned by different phone companies. Although some of the equipment at these locations digitizes the information so it can be sent faster, the final stretch to the central switch is still analog, making the overall transmission time longer than what you'd get with VoIP.
PBX and Analog Phone Systems in West Mifflin, PA
The majority of West Mifflin, PA businesses will use a PBX, or private branch exchange, which allows different internal calling features like personal extensions or conference calls. This technology allows the organization of - and flow of - calls among internal and external users to your PBX, and improves the productivity of everyone as they're able to have their line.
A traditional PBX using traditional PSTN technology can be either located on your West Mifflin, PA premises or it can be hosted remotely at some other location - but keep in mind that this kind of infrastructure has a huge price tag. The various pieces of equipment and technology required to consume a PBX at your business will start in the $1000 range and go up from there depending on the depth and breadth of your needs - while installation, configuration, and maintenance are additional to these original costs. This manual labor can be achieved by your in-house asset - should you have one capable of such things - or this work can be outsourced to a third-party professional, but these charge $100 per hour or more.
Another major drawback of traditional PBX systems is that the hardware involved can limit the amount of lines and extensions that are available - meaning that, as your business grows, you'll be looking at a significant amount of additional costs to purchase and then install, configure and maintain even more expensive hardware.
Like all physical hardware, PBX systems are likely to experience breakdowns or other system issues that can be costly to have repaired on an emergency schedule. They may also face obsolescence every few years and need to be replaced by better, more efficient systems.