Business Phone Service in Morgan, PA
Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Morgan, PA, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.
What is Morgan, PA Business VoIP Phone Service?
An alternative to traditional landline service, VoIP has become increasingly popular with new businesses as well as older companies that switch after realizing how VoIP can increase productivity and reduce operating costs. Although the technology is over ten years old now, it initially suffered from poor call quality due to limits in broadband technology. That issue is no longer a concern due to the widespread deployment of superior broadband networks, and adaptation of VoIP is expanding rapidly. VoIP now offers the same call quality as analog phone service while providing more features at a better price. VoIP works by sending voice calls over the internet rather than through traditional analog telephone lines, so it is important that you have a fast and reliable business internet connection available. To see if your internet connection in Morgan, PA will support VoIP service, use the MyRatePlan internet speed test.
PSTN refers to traditional landline service, where voice calls sent through analog lines are routed through switches to other telephones. VoIP works differently, by turning voice calls into packets of data and transferring them over high-speed broadband lines. Transmitting voice calls over the internet costs less since analog lines are archaic and require constant maintenance, while broadband lines are already in use to provide internet service and the network is continually expanding and improving. Since PSTN service infrastructure is more expensive to maintain than broadband, analog telephone providers must charge for services and features that are often free with a VoIP plan. VoIP customers typically spend much less on features such as long distance than PSTN users and are not charged by the minute.
VoIP service providers offer plans tailored to businesses of all sizes and provide essential features like voicemail and call waiting, as well as advanced productivity features including automated line attendants and remote access. Whether your business needs a few lines or you need several thousand, VoIP providers in Morgan, PA can meet your requirements and help to increase the efficiency and profitability of your business.
Selecting The Best Business Phone Service Provider in Morgan, PA
The VoIP industry is highly competitive. Although the broad menu of choices may seem overwhelming to you at times, it is possible to leverage the competitive nature of the market to your benefit.
The initial step for narrowing down your choice is determining exactly what your needs are. It is important to know the exact number of lines you will need and what features you need to make your business run smoothly on a daily basis. Your budget will also come into play so you'll need to know exactly what you can afford. Also, be mindful of your plans for future expansion and what phone services you will need when that expansion is completed.
Information about Morgan, PA VoIP providers is readily available. Take the time to research their prices and the services that they offer. Get a feel for their reputation also. Keep in mind that your phone system is the heart of your company's communication infrastructure and that that infrastructure is only as good as the company you choose. You want to go with a company that has proven to be highly reliable and service-oriented.
What About Traditional Business Phone Service in Morgan, PA?
Although VoIP has become very popular in Morgan, PA, many businesses still use a traditional PSTN phone service. When this type of service is used, calls are transferred through a public switched telephone network, and the PSTN is accessible nationwide. The network for a traditional phone service is comprised of telephone lines, mobile networks, satellites and cables. The PSTN was actually the first phone network created, and it has been in use for almost 100 years.
The cost of making calls with a PSTN service is more expensive than VoIP because the infrastructure for the network requires expensive maintenance. Since the PSTN is analog, it's not very good at sending data over long distances.
Any time a call is made with a PSTN service, the data must stop at several points along the network, and the data must flow through equipment that is owned by several different companies, which can make calls made with the service significantly more expensive. Although many parts of the system have been converted to digital components, the last part of the PSTN network is analog.
Analog Private Branch Exchange Systems in Morgan, PA
Many businesses have PBX systems that handle calls internally. This makes it possible to send calls to different phones depending on the extension. Analog PBX systems also facilitate voice mail, forwarding, conference calls and other sophisticated functions. They are popular among businesses that have multiple staff members with separate offices. A company can put the PBX equipment in its own building or pay a separate facility to host it.
The main downside of PSTN-based PBX systems in Morgan, PA is that they cost considerable amounts of money. Most companies spend $1,000 or more when they buy the equipment. It can also be costly to set up this system and conduct the necessary maintenance. Some firms have employees with the appropriate expertise to perform these tasks. Others need to pay contractors who charge at least $100 per hour.
It often proves costly to upgrade analog PBX hardware. This may become necessary if a company hires more staff members or desires the latest technology. Most systems cap the number of extensions. Consequently, businesses must pay for expensive new equipment when they want to connect additional phones. Upgrades are sometimes complex, so installers need to have extensive technical expertise.
Private branch exchange systems occasionally malfunction or fail as they age. This can result in significant expenses when technicians need to replace or fix the equipment. Technical difficulties may also disrupt communications from time to time. Many of the above-mentioned problems can be avoided when companies opt to use business VoIP services instead of analog PBX systems.