Business Phone Service in East Pittsburgh, PA
It is beneficial for a business in East Pittsburgh, PA to choose the right telephone service provider. You have to conduct thorough research and evaluation of the options you have before settling for the one that best suits your needs. After all, many people use telephone services for communicating with their business colleagues. Therefore, having the best mode of phone service is vital to the success of business. You have to make sure that you always go with the right service type and provider. The two primary business phone services in East Pittsburgh, PA are: traditional analog telephone service and a VoIP service. It is critical that you understand the difference between these two phone services before making your final decision. You can compare the best small business phone services below.
What Is VoIP Phone Services for Business in East Pittsburgh, PA?
VoIP is short for voice over Internet protocol, and when compared with analog service, it's a newer form of communication. Since VoIP serves as an excellent alternative to analog phone service, many businesses in East Pittsburgh, PA are using it. The technology for VoIP has existed for over 10 years, but in recent times, it has become significantly more popular. Many businesses have stopped using a PSTN service and made the switch to VoIP. New startups are even more likely to use and benefit from VoIP because it offers several advantages over analog services. The call quality available from VoIP is almost identical to what you'd expect from a traditional phone service, but the major difference is that the calls are transferred through the Internet. For optimal call quality, it's important to have a strong business Internet connection. MyRatePlan makes it easy to check the speed of an Internet connection and find out if it can handle VoIP.
The greatest difference between VoIP and PSTN is how the calls are transferred. When a PSTN service is used, all calls are sent through an analog signal. Unlike PSTN, VoIP converts communication into a digital format and sends it across an Internet connection. When compared with a traditional phone network, the cost of sending calls over the Internet is significantly cheaper. VoIP is also the better choice for making frequent long-distance or international calls because of the lower cost. Several VoIP phone service providers in East Pittsburgh, PA offer flat rates for unlimited calls to certain locations, which eliminates the need to pay for calls by the minute.
With a business VoIP service, business owners can obtain virtually any feature imaginable, and many service providers offer hundreds of different features. A few examples of great features are call forwarding, voicemail to email, voicemail with remote access, caller ID, ring groups and extensions.
Most of the plans offered by VoIP providers in East Pittsburgh, PA are tailored to meet the needs of businesses in the area, and they can work well for businesses of all sizes. A small business might only need five lines while a larger corporation will need thousands of different extensions. All of these needs can be met by an affordable VoIP service provider.
How to Choose The Best Business VoIP Service Provider in East Pittsburgh, PA
Shopping for VoIP service in East Pittsburgh, PA may seem daunting with so many service providers competing for your business; however, this can be advantageous to you if you follow a few basic guidelines when searching for a plan. Establish what you require for your telephone system such as the number of lines you need and what features you want before even looking at providers. Set your budget and also consider how your business may grow in the coming years.
Once you have established what you need, begin your research on East Pittsburgh, PA business VoIP providers. Read real user reviews and make sure that the company has a positive history with other customers in your area. Since your telephone service is vital to the success of your business, make sure that the provider you choose has been proven to be reliable.
Many providers will offer attractive pricing for new customers. You should examine these promotions but remember that some plans may begin with an introductory price that will increase after a few months. Never settle on a phone provider based on price alone. Research the company's reputation before initiating service or entering a contract. With the amount of information available to you on phone providers, there is no reason to jeopardize the image of your business with a poor quality phone system.
Traditional Business Phone Service in East Pittsburgh, PA
VoIP isn't the best service for every business, and there are many businesses that will benefit more from a traditional phone service. If you choose a traditional service provider, your calls will be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide network, and it consists of thousands of physical telephone lines, mobile networks, cables and satellites. Most people don't know that the PSTN was the first phone network created, and it can deliver reliable performance for any business.
The major downside of choosing a traditional business phone service is the cost, which tends to be much greater than what you'd pay for VoIP. The cost to use a PSTN service in East Pittsburgh, PA can be expensive, and your calls must stop at several different locations along the network. Since PSTN is analog, it doesn't send data very efficiently over long distances.
Calls that are transmitted over the PSTN must make several stops, and the calls must flow through several different providers. The end result of this process is increased costs for business owners. Although much of the infrastructure for the PSTN is digital, the physical connections are still required, and they can be very expensive to use.
East Pittsburgh, PA Business Analog System with a PBX
For the most part, businesses in East Pittsburgh, PA use a private branch exchange to route calls received within the office. More commonly known as a PBX, this type of system allows the business phone service to function as it should with a variety of calling features such as conference calls, voicemail, call forwarding and multiple extensions.
Having a complete business phone service with a PBX requires buying various hardware that can cost over $1,000. This amount does not include the installation, configuration and ongoing maintenance that is necessary to ensure your phone service works for customer phone calls.
This is a pricey option especially when it is time to upgrade or expand the service in East Pittsburgh, PA. If you do not have an in-house technical staff, you will have to pay a professional for maintenance and to make any changes.
The last thing you should want is stifling business growth because you cannot afford to upgrade a traditional phone system to accommodate that growth. However, needing more hardware is inevitable when the time comes to add more extensions to your existing phone service.
With this in mind, take full advantage of the services of MyRatePlan to make useful comparisons of updating your business phone service. Taking the time to research service providers in East Pittsburgh, PA can help you avoid paying costly repairs for a PBX system that may very well become obsolete.