Business Phone Service in Chesterfield, VA
Quality telephone service is essential to the success of your Chesterfield, VA business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.
What Are the Benefits of Business VoIP Phone Service?
VoIP, also known as Voice over Internet Protocol, is a service whereby phone calls are provided to the business user through the internet. While this is still a relatively new concept, it's been heavily developed by major players and has - in the most recent year or so - become a very popular option that rivals mainstream options. There are many top-notch and quality business Internet providers in Chesterfield, VA, so it's likely that your current business connection will be able to support high-quality calls over the internet. However, you can use the MyRatePlan Internet Speed Test to see if your current connection supports VoIP. It's likely that VoIP represents one of the most cost-efficient business solutions in that you can tailor your service to your exact needs - meaning, for instance, you can be as granular as saying you want to pay a flat fee for free calling to a particular country and have regular international calling everywhere else.
What's more is that national or international calls are bound to be cheaper anyhow - given the fundamental difference between VoIP and traditional lines. Digitizing audio connections and sending them around the world via the internet is far cheaper than using traditional telephony lines, and so by and large international calling - at standard rates or if you upgrade to a more all-inclusive package - will be far more affordable than through a traditional provider.
Every calling feature you've come to love and respect for your traditional telephone service is fully supported by VoIP providers that service Chesterfield, VA. Whether your needs are basic or more advanced, VoIP service can provide hundreds of different calling features to your devices.
One key feature about VoIP service providers for Chesterfield, VA is that they have multiple plans and features that can enable and save money for businesses of varying sizes - whether you only have a few lines or you're a larger corporation with the need for many hundreds of extensions, there are VoIP packages that can suit and over-deliver on your needs. Companies of any size should seriously consider VoIP to achieve their telephony needs -and potentially save a significant amount of money in the process!
Picking the Best Business Phone Service in Chesterfield, VA
VoIP business phone services have become popular, and there are several companies competing for business, which helps to keep prices low. When looking for a provider to use, it's useful to think about what your business needs. There are several important questions that need to be answered. Business owners need to think about whether or not they'll be expanding and how much service they can afford with their current budget.
The next step consists of comparing the different business VoIP providers in the Chesterfield, VA area. The price, features and reliability of these providers should be compared, and the company's overall reputation is also worth considering. A reliable phone service is critical for the success of any business, which is why it's best to select a provider that has a great track record.
Traditional Business Phone Service
VoIP isn't the best service for every business, and there are many businesses that will benefit more from a traditional phone service. If you choose a traditional service provider, your calls will be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide network, and it consists of thousands of physical telephone lines, mobile networks, cables and satellites. Most people don't know that the PSTN was the first phone network created, and it can deliver reliable performance for any business.
The major downside of choosing a traditional business phone service is the cost, which tends to be much greater than what you'd pay for VoIP. The cost to use a PSTN service in Chesterfield, VA can be expensive, and your calls must stop at several different locations along the network. Since PSTN is analog, it doesn't send data very efficiently over long distances.
Calls that are transmitted over the PSTN must make several stops, and the calls must flow through several different providers. The end result of this process is increased costs for business owners. Although much of the infrastructure for the PSTN is digital, the physical connections are still required, and they can be very expensive to use.
Analog Private Branch Exchange Systems
Many businesses have PBX systems that handle calls internally. This makes it possible to send calls to different phones depending on the extension. Analog PBX systems also facilitate voice mail, forwarding, conference calls and other sophisticated functions. They are popular among businesses that have multiple staff members with separate offices. A company can put the PBX equipment in its own building or pay a separate facility to host it.
The main downside of PSTN-based PBX systems in Chesterfield, VA is that they cost considerable amounts of money. Most companies spend $1,000 or more when they buy the equipment. It can also be costly to set up this system and conduct the necessary maintenance. Some firms have employees with the appropriate expertise to perform these tasks. Others need to pay contractors who charge at least $100 per hour.
It often proves costly to upgrade analog PBX hardware. This may become necessary if a company hires more staff members or desires the latest technology. Most systems cap the number of extensions. Consequently, businesses must pay for expensive new equipment when they want to connect additional phones. Upgrades are sometimes complex, so installers need to have extensive technical expertise.
Private branch exchange systems occasionally malfunction or fail as they age. This can result in significant expenses when technicians need to replace or fix the equipment. Technical difficulties may also disrupt communications from time to time. Many of the above-mentioned problems can be avoided when companies opt to use business VoIP services instead of analog PBX systems.