Business Phone Service in Henrico, VA
Quality telephone service is essential to the success of your Henrico, VA business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.
What Are the Benefits of Business VoIP Phone Service?
VoIP, also known as Voice over Internet Protocol, is a service whereby phone calls are provided to the business user through the internet. While this is still a relatively new concept, it's been heavily developed by major players and has - in the most recent year or so - become a very popular option that rivals mainstream options. There are many top-notch and quality business Internet providers in Henrico, VA, so it's likely that your current business connection will be able to support high-quality calls over the internet. However, you can use the MyRatePlan Internet Speed Test to see if your current connection supports VoIP. It's likely that VoIP represents one of the most cost-efficient business solutions in that you can tailor your service to your exact needs - meaning, for instance, you can be as granular as saying you want to pay a flat fee for free calling to a particular country and have regular international calling everywhere else.
What's more is that national or international calls are bound to be cheaper anyhow - given the fundamental difference between VoIP and traditional lines. Digitizing audio connections and sending them around the world via the internet is far cheaper than using traditional telephony lines, and so by and large international calling - at standard rates or if you upgrade to a more all-inclusive package - will be far more affordable than through a traditional provider.
Every calling feature you've come to love and respect for your traditional telephone service is fully supported by VoIP providers that service Henrico, VA. Whether your needs are basic or more advanced, VoIP service can provide hundreds of different calling features to your devices.
One key feature about VoIP service providers for Henrico, VA is that they have multiple plans and features that can enable and save money for businesses of varying sizes - whether you only have a few lines or you're a larger corporation with the need for many hundreds of extensions, there are VoIP packages that can suit and over-deliver on your needs. Companies of any size should seriously consider VoIP to achieve their telephony needs -and potentially save a significant amount of money in the process!
How to Choose the Best Business VoIP Service Provider in Henrico, VA
Most business VoIP providers in Henrico, VA offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.
Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.
If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.
Next, you can use MyRatePlan to look at different offers from business VoIP providers in Henrico, VA. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.
How Does Traditional Business Phone Service Work?
Some businesses in Henrico, VA still run on a traditional PSTN phone service, and it's useful to understand how this type of service works. When calls are made using a traditional phone service, the calls must be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide system, and it's made of mobile networks, telephone lines, satellites and cables. The public switched telephone network was created over 100 years ago, and it was the first public phone system.
When compared to a VoIP service, it can cost significantly more money to use a traditional telephone service in Henrico, VA. The additional cost to use the PSTN is due to the massive size of the network, and the increased cost of maintaining the network. One of the major downsides of using the PSTN is the lack of reliability over long distances. Although a traditional phone service can work well for short distances, it has trouble sending call data across long distances.
A call that is made with the PSTN system must stop at several different parts of the network, and it must pass through equipment that is owned by different companies. The infrastructure is the major cost of using a PSTN, and the ongoing expenses needed to maintain the network keep the cost of traditional phone services high.
Analog Phone System Use With a PBX
A private branch exchange or PBX, is what most Henrico, VA businesses use to route calls inside their own offices. The PBX permits multiple extensions, voicemail, call forwarding and other important features. On a PSTN, the user's premises or an off-site location can house the PBX. A PBX costs a lot of money to run, regardless of the location.
This is due to required hardware costs, an investment of at least $1000. The equipment then has to be installed, configured and maintained on a regular basis. These, of course, cost money in addition to the initial purchase price. You have the option to get your in-staff employees to be responsible for the equipment or hire a professional. Professionals are known to charge $100 per hour or more.
Any kind of updates or maintenance on a traditional PBX system in Henrico, VA is going to be very expensive. Be advised that such a system may not be adequate for all your needs, as it only supports a limited number of phone lines. You will need to spend extra money if you need to add more extensions in the future as your business grows.
From time to time, a PBX system will breakdown, just like any other network made from electrical components. In order to repair the hardware, you'll need to be prepared to pay high fees and may even need to buy new hardware to replace it. This could present a potential financial obstacle for start-ups or slow-growing businesses.