Business Phone Service in Chester Heights, PA
If you own a business in Chester Heights, PA, then it's important to choose the right phone service. Despite all of the latest advancements in technology, the phone is still the top form of communication used to contact businesses. A reliable phone service is crucial for business owners because it allows customers to call and place orders. To stay current with customers, businesses need to have the latest features, and they need to have a variety of useful features to choose from. Before choosing a service provider, business owners should compare the different services that are available to them. The two major phone services available are VoIP or analog. Every business owner should understand the differences between these two services. To find and compare the best business phone services available in Chester Heights, PA, use the tools at MyRatePlan.
How Does Business VoIP Service Work in Chester Heights, PA?
VoIP is commonly used in favor of an analog phone service, and it stands for voice over Internet protocol. The technology for VoIP has been around for many years, but recently, it has become much more popular. After switching to VoIP, many business owners are ditching their traditional PSTN service. VoIP is a popular choice among small startups because it's affordable and satisfies the needs of most smaller businesses. The call quality available from VoIP is almost identical to analog phone service, but in most cases, it's much less expensive. When a call is made with a VoIP service, the call is sent through the Internet, and on the other end of the transmission, the call is reassembled from its digitized form, and the person on the other end can clearly understand the voice. However, before considering a VoIP business phone service, it's very important to have a high-speed Internet connection. MyRatePlan takes the guesswork out of checking the speed of an Internet connection, and it offers one of the best tools available for Internet speed testing.
Although VoIP and analog phone services deliver similar call quality, they function differently. The major difference between these two services is how the calls are transmitted. When a call is made with a PSTN service, it's transmitted through analog telephone lines. VoIP is different because it digitizes calls and passes them through the Internet. Most businesses in Chester Heights, PA can save money by using a VoIP service because it's much cheaper to send and receive calls. A VoIP service also charges less money for international and long-distance calls, which can be quite expensive when made with an analog phone service. Some of the best VoIP services charge a flat rate for their services, which creates another opportunity to save money.
By getting business VoIP service in Chester Heights, PA, business owners can get access to many useful features. Several of the top features offered by VoIP services are call forwarding, fax to email, caller ID and multiple extensions.
Most of the VoIP business phone providers in Chester Heights, PA offer great features for businesses, and the size of the business doesn't matter. Some of the smallest companies start out with VoIP and don't need more than five lines, and many larger companies require hundreds of extensions and use VoIP.
Selecting The Best Business Phone Service Provider in Chester Heights, PA
The VoIP industry is highly competitive. Although the broad menu of choices may seem overwhelming to you at times, it is possible to leverage the competitive nature of the market to your benefit.
The initial step for narrowing down your choice is determining exactly what your needs are. It is important to know the exact number of lines you will need and what features you need to make your business run smoothly on a daily basis. Your budget will also come into play so you'll need to know exactly what you can afford. Also, be mindful of your plans for future expansion and what phone services you will need when that expansion is completed.
Information about Chester Heights, PA VoIP providers is readily available. Take the time to research their prices and the services that they offer. Get a feel for their reputation also. Keep in mind that your phone system is the heart of your company's communication infrastructure and that that infrastructure is only as good as the company you choose. You want to go with a company that has proven to be highly reliable and service-oriented.
What is Traditional Phone Service in Chester Heights, PA?
With standard or "analog" phone services, calls make their way across the PSTN (public switched telephone network). This wired connection can be found all over the US and is composed of cables, satellites, cellular systems, and landlines. PSTN is the original telephone network, and its history spans almost a century.
Using an analog phone service costs more than VoIP, largely because PSTN hardware in Chester Heights, PA (and throughout the US) is really old, cumbersome, and has to be regularly maintained. Analog communications are hard to transmit over great distances.
When long distance phone calls are made on an analog system, they will pause temporarily at specific places on its transmission path. Because they are "streamed" through machines that are managed by all sorts of different corporations, calls transmitted over a PSTN may be quite costly. Most of the machines originally designed to transport and pick up calls have been outdated by electronic systems, but the last quotient - the link between the client and the local phone company headquarters - still works on analog machinery.
PBX and Analog Phone Systems in Chester Heights, PA
The majority of Chester Heights, PA businesses will use a PBX, or private branch exchange, which allows different internal calling features like personal extensions or conference calls. This technology allows the organization of - and flow of - calls among internal and external users to your PBX, and improves the productivity of everyone as they're able to have their line.
A traditional PBX using traditional PSTN technology can be either located on your Chester Heights, PA premises or it can be hosted remotely at some other location - but keep in mind that this kind of infrastructure has a huge price tag. The various pieces of equipment and technology required to consume a PBX at your business will start in the $1000 range and go up from there depending on the depth and breadth of your needs - while installation, configuration, and maintenance are additional to these original costs. This manual labor can be achieved by your in-house asset - should you have one capable of such things - or this work can be outsourced to a third-party professional, but these charge $100 per hour or more.
Another major drawback of traditional PBX systems is that the hardware involved can limit the amount of lines and extensions that are available - meaning that, as your business grows, you'll be looking at a significant amount of additional costs to purchase and then install, configure and maintain even more expensive hardware.
Like all physical hardware, PBX systems are likely to experience breakdowns or other system issues that can be costly to have repaired on an emergency schedule. They may also face obsolescence every few years and need to be replaced by better, more efficient systems.