Business Phone Service in Berwyn, PA
Quality telephone service is essential to the success of your Berwyn, PA business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.
What is Berwyn, PA Business VoIP Phone Service?
The new generation of phone service is VoIP, which stands for voice over Internet protocol. It is has become more ubiquitous over recent years and is considered an improvement over POTS. More and more business are making the switch to VoIP every day, and because of its relative cheapness, it's proven the ideal choice for start-ups as well.
VoIP calls can be made through the Internet can have exceptional quality for your Berwyn, PA business. In fact, with a good Internet connection, a VoIP call can have the same call quality as POTS, or better. In order to get the most out of VoIP, you need to have a reliable business internet connection that is appropriately fast. MyRatePlan Internet Speed Test Currently, there is a speed test that will tell you whether or not your connection is sufficient enough to support good quality VoIP calls. It is available through MyRatePlan.
Many providers in Berwyn, PA also have a package that enables you to pay a set amount of money to make an unlimited amount of calls. This allows you to get service without having to worry about per minute charges. VoIP calls are carried differently than traditional ones. Instead of being transferred through an analog signal, they are sent over the Internet after being converted into digital form. Because the Internet is everywhere and doesn't require the use of an expensive phone network, VoIP is much cheaper than POTS. You can make and receive many calls, even internationally for a lot less money. You'll find many VoIP providers even give you option to pay a flat rate to place and receive as many calls as you would like, eliminating per-minute charges.
How to Choose the Best Business VoIP Service Provider in Berwyn, PA
Most business VoIP providers in Berwyn, PA offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.
Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.
If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.
Next, you can use MyRatePlan to look at different offers from business VoIP providers in Berwyn, PA. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.
Traditional Business Phone Service in Berwyn, PA
VoIP isn't the best service for every business, and there are many businesses that will benefit more from a traditional phone service. If you choose a traditional service provider, your calls will be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide network, and it consists of thousands of physical telephone lines, mobile networks, cables and satellites. Most people don't know that the PSTN was the first phone network created, and it can deliver reliable performance for any business.
The major downside of choosing a traditional business phone service is the cost, which tends to be much greater than what you'd pay for VoIP. The cost to use a PSTN service in Berwyn, PA can be expensive, and your calls must stop at several different locations along the network. Since PSTN is analog, it doesn't send data very efficiently over long distances.
Calls that are transmitted over the PSTN must make several stops, and the calls must flow through several different providers. The end result of this process is increased costs for business owners. Although much of the infrastructure for the PSTN is digital, the physical connections are still required, and they can be very expensive to use.
Berwyn, PA Analog Phone Systems with a PBX
Most businesses in Berwyn, PA will need to use a PBX, which is a private branch exchange. The PBX is important because it routes calls to where they need to go. When used with a business phone service, the PBX is what provides a wide range of different call features, and it's responsible for delivering voicemail, call forwarding, multiple extensions and conference call features.
The PBX for a business can be located onsite, or it can be installed in a remote location. The biggest drawback of using a PBX with an analog phone system is the cost. The average cost to set up a complete business phone system is high, and it requires many expensive pieces of hardware. The initial cost of the PBX doesn't include the ongoing costs of proper configuration and maintenance. Overall, the cost of using a PBX with an analog phone system can be quite expensive.
There are several other potential problems to consider. Since the PBX consists of many hardware components, it's vulnerable to breakdowns and technical problems. The cost to repair these issues can be high, and the PBX will always be vulnerable to becoming obsolete.