Business Phone Service in Chatham, PA
Despite the surge of smartphones, social media app, people still look for a telephone number when they want to contact a business. To ensure you maintain connection with current and potential customers, choosing the right telephone service provider for your Chatham, PA business should be a priority. It is extremely beneficial to have a phone service that keeps you connected the old fashioned way. Because this is such an important part of customer contact, you want a service that is not only affordable and reliable, but you also need one that provides all the features you need to incorporate into your business. Compare the best small business phone service providers in Chatham, PA at MyRatePlan below.
How Does Business VoIP Service Work in Chatham, PA?
VoIP is commonly used in favor of an analog phone service, and it stands for voice over Internet protocol. The technology for VoIP has been around for many years, but recently, it has become much more popular. After switching to VoIP, many business owners are ditching their traditional PSTN service. VoIP is a popular choice among small startups because it's affordable and satisfies the needs of most smaller businesses. The call quality available from VoIP is almost identical to analog phone service, but in most cases, it's much less expensive. When a call is made with a VoIP service, the call is sent through the Internet, and on the other end of the transmission, the call is reassembled from its digitized form, and the person on the other end can clearly understand the voice. However, before considering a VoIP business phone service, it's very important to have a high-speed Internet connection. MyRatePlan takes the guesswork out of checking the speed of an Internet connection, and it offers one of the best tools available for Internet speed testing.
Although VoIP and analog phone services deliver similar call quality, they function differently. The major difference between these two services is how the calls are transmitted. When a call is made with a PSTN service, it's transmitted through analog telephone lines. VoIP is different because it digitizes calls and passes them through the Internet. Most businesses in Chatham, PA can save money by using a VoIP service because it's much cheaper to send and receive calls. A VoIP service also charges less money for international and long-distance calls, which can be quite expensive when made with an analog phone service. Some of the best VoIP services charge a flat rate for their services, which creates another opportunity to save money.
By getting business VoIP service in Chatham, PA, business owners can get access to many useful features. Several of the top features offered by VoIP services are call forwarding, fax to email, caller ID and multiple extensions.
Most of the VoIP business phone providers in Chatham, PA offer great features for businesses, and the size of the business doesn't matter. Some of the smallest companies start out with VoIP and don't need more than five lines, and many larger companies require hundreds of extensions and use VoIP.
Picking The Best Phone Service for Your Chatham, PA Business
Due to the rising popularity of commercial VoIP, you will find there are a lot of providers eager to nab your business. Even though this could complicate the selection process, it can also be a useful advantage.
To begin, give some thought to your company's communication needs. Try to determine things like which functions you'll need to use during the day, how many extensions you'll need to buy, whether you have plans to develop your organization further in the foreseeable future, and what your phone budget looks like.
Then you'll be prepared to check on the plans available from the myriad of company VoIP providers in Chatham, PA. Take note of the packages they have available, their costs, and also the all-around trustworthiness of the provider. Using a functional phone service is an indispensable component in your business's success, so it's important to choose a provider with a favorable reputation for stability and fine customer support.
Traditional Business Phone Service in Chatham, PA
VoIP isn't the best service for every business, and there are many businesses that will benefit more from a traditional phone service. If you choose a traditional service provider, your calls will be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide network, and it consists of thousands of physical telephone lines, mobile networks, cables and satellites. Most people don't know that the PSTN was the first phone network created, and it can deliver reliable performance for any business.
The major downside of choosing a traditional business phone service is the cost, which tends to be much greater than what you'd pay for VoIP. The cost to use a PSTN service in Chatham, PA can be expensive, and your calls must stop at several different locations along the network. Since PSTN is analog, it doesn't send data very efficiently over long distances.
Calls that are transmitted over the PSTN must make several stops, and the calls must flow through several different providers. The end result of this process is increased costs for business owners. Although much of the infrastructure for the PSTN is digital, the physical connections are still required, and they can be very expensive to use.
PBX and Analog Phone Systems in Chatham, PA
The majority of Chatham, PA businesses will use a PBX, or private branch exchange, which allows different internal calling features like personal extensions or conference calls. This technology allows the organization of - and flow of - calls among internal and external users to your PBX, and improves the productivity of everyone as they're able to have their line.
A traditional PBX using traditional PSTN technology can be either located on your Chatham, PA premises or it can be hosted remotely at some other location - but keep in mind that this kind of infrastructure has a huge price tag. The various pieces of equipment and technology required to consume a PBX at your business will start in the $1000 range and go up from there depending on the depth and breadth of your needs - while installation, configuration, and maintenance are additional to these original costs. This manual labor can be achieved by your in-house asset - should you have one capable of such things - or this work can be outsourced to a third-party professional, but these charge $100 per hour or more.
Another major drawback of traditional PBX systems is that the hardware involved can limit the amount of lines and extensions that are available - meaning that, as your business grows, you'll be looking at a significant amount of additional costs to purchase and then install, configure and maintain even more expensive hardware.
Like all physical hardware, PBX systems are likely to experience breakdowns or other system issues that can be costly to have repaired on an emergency schedule. They may also face obsolescence every few years and need to be replaced by better, more efficient systems.