Business Phone Service in Selma, VA
Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Selma, VA, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.
VoIP Telephone Service for Business
VoIP stands for "voice over Internet protocol" and represents a relatively modern alternative to basic landlines for business communications in Selma, VA. Despite VoIP's over 10-year history, it has been gaining much more attention as of late, which implies that a rapidly-expanding number of companies are saying goodbye to their old-fashioned analog service and using VoIP for their business's communication needs. Moreover, newer firms (specifically smaller start-up businesses) seem to favor VoIP. The quality of calls placed on a VoIP line is identical to those on a regular POTS line, although the calls are transmitted via the web. You'll need to test the strength of your business's net connection to ensure the clearest VoIP calls. MyRatePlan's Internet Connection Test is a valuable tool for checking the speed of your active connection to make sure it will work with VoIP.
The method of call transmission is the most significant difference between analog and VoIP service. Basically analog calls are transmitted through a wired signal, while VoIP digitizes calls and sends them across the net. Both transmitting and receiving calls over the web doesn't cost much compared to an analog phone system. If long distance phone calls are a major part of your business's livelihood, you'll notice that VoIP systems are considerably cheaper for country-to-country calls than standard phone systems. Quite a few companies also offer fixed-rate bundles that enable you to make as many calls to other countries as you need without being charged minute-by-minute fees.
Business VoIP plans may be equipped with all sorts of call capabilities to enable the seamless operation of your Selma, VA enterprise. There are literally hundreds of specialized features at your disposal, like extra lines, ring tones, caller ID, call forwarding, and many types of voicemail add-ons.
The majority of company VoIP companies in Selma, VA provide systems that are well-equipped to handle the tasks performed by businesses of different sizes. Whether you have a small-scale business with a couple of extensions or a multi-million-dollar organization with hundreds of lines, you should have no trouble finding a VoIP provider capable of meeting your preferences.
Selecting The Best Business Phone Service Provider in Selma, VA
The VoIP industry is highly competitive. Although the broad menu of choices may seem overwhelming to you at times, it is possible to leverage the competitive nature of the market to your benefit.
The initial step for narrowing down your choice is determining exactly what your needs are. It is important to know the exact number of lines you will need and what features you need to make your business run smoothly on a daily basis. Your budget will also come into play so you'll need to know exactly what you can afford. Also, be mindful of your plans for future expansion and what phone services you will need when that expansion is completed.
Information about Selma, VA VoIP providers is readily available. Take the time to research their prices and the services that they offer. Get a feel for their reputation also. Keep in mind that your phone system is the heart of your company's communication infrastructure and that that infrastructure is only as good as the company you choose. You want to go with a company that has proven to be highly reliable and service-oriented.
What About Traditional Business Phone Service?
Although VoIP has become very popular in Selma, VA, many businesses still use a traditional PSTN phone service. When this type of service is used, calls are transferred through a public switched telephone network, and the PSTN is accessible nationwide. The network for a traditional phone service is comprised of telephone lines, mobile networks, satellites and cables. The PSTN was actually the first phone network created, and it has been in use for almost 100 years.
The cost of making calls with a PSTN service is more expensive than VoIP because the infrastructure for the network requires expensive maintenance. Since the PSTN is analog, it's not very good at sending data over long distances.
Any time a call is made with a PSTN service, the data must stop at several points along the network, and the data must flow through equipment that is owned by several different companies, which can make calls made with the service significantly more expensive. Although many parts of the system have been converted to digital components, the last part of the PSTN network is analog.
Analog Private Branch Exchange Systems
Many businesses have PBX systems that handle calls internally. This makes it possible to send calls to different phones depending on the extension. Analog PBX systems also facilitate voice mail, forwarding, conference calls and other sophisticated functions. They are popular among businesses that have multiple staff members with separate offices. A company can put the PBX equipment in its own building or pay a separate facility to host it.
The main downside of PSTN-based PBX systems in Selma, VA is that they cost considerable amounts of money. Most companies spend $1,000 or more when they buy the equipment. It can also be costly to set up this system and conduct the necessary maintenance. Some firms have employees with the appropriate expertise to perform these tasks. Others need to pay contractors who charge at least $100 per hour.
It often proves costly to upgrade analog PBX hardware. This may become necessary if a company hires more staff members or desires the latest technology. Most systems cap the number of extensions. Consequently, businesses must pay for expensive new equipment when they want to connect additional phones. Upgrades are sometimes complex, so installers need to have extensive technical expertise.
Private branch exchange systems occasionally malfunction or fail as they age. This can result in significant expenses when technicians need to replace or fix the equipment. Technical difficulties may also disrupt communications from time to time. Many of the above-mentioned problems can be avoided when companies opt to use business VoIP services instead of analog PBX systems.