Business Phone Service in Covington, VA
It is beneficial for a business in Covington, VA to choose the right telephone service provider. You have to conduct thorough research and evaluation of the options you have before settling for the one that best suits your needs. After all, many people use telephone services for communicating with their business colleagues. Therefore, having the best mode of phone service is vital to the success of business. You have to make sure that you always go with the right service type and provider. The two primary business phone services in Covington, VA are: traditional analog telephone service and a VoIP service. It is critical that you understand the difference between these two phone services before making your final decision. You can compare the best small business phone services below.
What is Business VoIP Telephone Service?
America's VoIP networks have a significantly shorter history than their analog counterparts. Individuals started using them more than 10 years ago. A relatively short time ago, substantial numbers of businesses began to adopt VoIP. This type of telephone service has achieved greater popularity among new and small firms. Such enterprises are more concerned about operating expenses, and they haven't invested as much money in analog equipment.
Business VoIP systems in Covington, VA provide clear audio that sounds much better than a cellular phone. However, it's vital to use an Internet service with adequate bandwidth. MyRatePlan's speed testing tool can determine if an existing connection could handle VoIP communications. Companies must obtain reliable Internet access before using this kind of phone service. Otherwise, dropped calls may become a serious problem.
The VoIP and PSTN systems transmit calls in much different ways. Landlines use their own infrastructure and analog signals or a combination of analog and digital communications. On the other hand, VoIP digitizes all audio and transmits it as Internet data. This makes many calls less expensive because it doesn't require separate infrastructure.
Covington, VA businesses generally pay less to initiate non-local or global calls on VoIP systems. A number of companies provide flat-rate plans. This enables users to call people for unlimited periods of time without paying extra. Flat-rate calling usually cuts costs and always results in a more predictable monthly bill.
When companies in Covington, VA subscribe to VoIP service, there are plans available for small, medium and large firms. A startup with only one phone can find affordable options by looking for providers that cater to small firms. The same goes for midsized companies with a few local or regional offices. On the other hand, corporations may have hundreds of employees who need separate extensions. Some VoIP providers have the ability to meet their needs as well.
Choosing the Best Business Phone Service in Covington, VA
There is a ton of competition for your business when it comes to providing your VoIP service to your Covington, VA business. While this may seem daunting in that there are so many choices and so many offers that seem advantageous - it's a fact that competition can be used to the consuming businesses' advantage, and we can leverage one competitor against another for the absolute best results.
The most important questions you should consider are how many lines you currently need, how many lines you anticipate needing in the near/farther future, what phone features your business plans on using on a regular basis and what your overall budget is.
Next, do some shopping around to see which Covington, VA VoIP service best suits your needs - and also ensure you do a good amount of research into the company's reviews by other business customers. Having reliable and quality telephone service is critical to any business, and so you want to make sure the vendor you do business with has a positive track record of happy and loyal customers that believe in the offering before you sign up.
What is Traditional Phone Service?
With standard or "analog" phone services, calls make their way across the PSTN (public switched telephone network). This wired connection can be found all over the US and is composed of cables, satellites, cellular systems, and landlines. PSTN is the original telephone network, and its history spans almost a century.
Using an analog phone service costs more than VoIP, largely because PSTN hardware in Covington, VA (and throughout the US) is really old, cumbersome, and has to be regularly maintained. Analog communications are hard to transmit over great distances.
When long distance phone calls are made on an analog system, they will pause temporarily at specific places on its transmission path. Because they are "streamed" through machines that are managed by all sorts of different corporations, calls transmitted over a PSTN may be quite costly. Most of the machines originally designed to transport and pick up calls have been outdated by electronic systems, but the last quotient - the link between the client and the local phone company headquarters - still works on analog machinery.
Analog Phone System Use With a PBX
A private branch exchange or PBX, is what most Covington, VA businesses use to route calls inside their own offices. The PBX permits multiple extensions, voicemail, call forwarding and other important features. On a PSTN, the user's premises or an off-site location can house the PBX. A PBX costs a lot of money to run, regardless of the location.
This is due to required hardware costs, an investment of at least $1000. The equipment then has to be installed, configured and maintained on a regular basis. These, of course, cost money in addition to the initial purchase price. You have the option to get your in-staff employees to be responsible for the equipment or hire a professional. Professionals are known to charge $100 per hour or more.
Any kind of updates or maintenance on a traditional PBX system in Covington, VA is going to be very expensive. Be advised that such a system may not be adequate for all your needs, as it only supports a limited number of phone lines. You will need to spend extra money if you need to add more extensions in the future as your business grows.
From time to time, a PBX system will breakdown, just like any other network made from electrical components. In order to repair the hardware, you'll need to be prepared to pay high fees and may even need to buy new hardware to replace it. This could present a potential financial obstacle for start-ups or slow-growing businesses.