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Business Phone Service in Birmingham, OH

It is beneficial for a business in Birmingham, OH to choose the right telephone service provider. You have to conduct thorough research and evaluation of the options you have before settling for the one that best suits your needs. After all, many people use telephone services for communicating with their business colleagues. Therefore, having the best mode of phone service is vital to the success of business. You have to make sure that you always go with the right service type and provider. The two primary business phone services in Birmingham, OH are: traditional analog telephone service and a VoIP service. It is critical that you understand the difference between these two phone services before making your final decision. You can compare the best small business phone services below.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Jive Business Phone Service Upgrade your phone service with GoToConnect
  • Get your 1st month free
  • No fees for add-ons, upgrades, or features
  • Simple to use for users and admins

* Price is per month per device

$19.95 *

Details
4.5/5

249 Reviews

CUT YOUR BUSINESS PHONE BILL IN HALF
  • Work From Anywhere. FREE Mobile App
  • Keep Your Existing Business Phone Number
  • Unlimited Calling and SMS/MMS messaging
$19.95

Details
5/5

2 Reviews

RingCentral RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses
$19.99

Details
4/5

141 Reviews

Business Phone Service CLOUD VOIP TAILORED TO YOU
  • Free Deskphone included for each user
  • Unlimited Calling, Video Calling
  • US-based Support. Industry leading Net Promoter Score.

* 5 or more users, monthly contract

$18.95 *

Details
4.5/5

53 Reviews

Clarity Tel Business VoIP Made Clear and Simple
  • Unlimited Calling - Flat Rate Billing
  • No Contracts – Quick & Simple Set-Up
  • 40+ Enterprise Class Calling Features

* Price based on multi-user hosted PBX solution

$14.99 *

Details
5/5

2 Reviews

VoIP Studio Hosted PBX
  • Unlimited calls
  • Free call recording
  • Quick and easy setup

* Price per user per month

$19.99 *

Details
5/5

1 Reviews

Phone Service for Business Alliance Phones for Business
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97 *

Details
5/5

13 Reviews

Best VoIP Providers in Birmingham, OH

What Is VoIP Phone Services for Business in Birmingham, OH?

VoIP is short for voice over Internet protocol, and when compared with analog service, it's a newer form of communication. Since VoIP serves as an excellent alternative to analog phone service, many businesses in Birmingham, OH are using it. The technology for VoIP has existed for over 10 years, but in recent times, it has become significantly more popular. Many businesses have stopped using a PSTN service and made the switch to VoIP. New startups are even more likely to use and benefit from VoIP because it offers several advantages over analog services. The call quality available from VoIP is almost identical to what you'd expect from a traditional phone service, but the major difference is that the calls are transferred through the Internet. For optimal call quality, it's important to have a strong business Internet connection. MyRatePlan makes it easy to check the speed of an Internet connection and find out if it can handle VoIP.

The greatest difference between VoIP and PSTN is how the calls are transferred. When a PSTN service is used, all calls are sent through an analog signal. Unlike PSTN, VoIP converts communication into a digital format and sends it across an Internet connection. When compared with a traditional phone network, the cost of sending calls over the Internet is significantly cheaper. VoIP is also the better choice for making frequent long-distance or international calls because of the lower cost. Several VoIP phone service providers in Birmingham, OH offer flat rates for unlimited calls to certain locations, which eliminates the need to pay for calls by the minute.

With a business VoIP service, business owners can obtain virtually any feature imaginable, and many service providers offer hundreds of different features. A few examples of great features are call forwarding, voicemail to email, voicemail with remote access, caller ID, ring groups and extensions.

Most of the plans offered by VoIP providers in Birmingham, OH are tailored to meet the needs of businesses in the area, and they can work well for businesses of all sizes. A small business might only need five lines while a larger corporation will need thousands of different extensions. All of these needs can be met by an affordable VoIP service provider.

Compare VoIP Providers in Birmingham, OH

How to Choose the Best Business VoIP Service Provider in Birmingham, OH

Most business VoIP providers in Birmingham, OH offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.

If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.

Next, you can use MyRatePlan to look at different offers from business VoIP providers in Birmingham, OH. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.

Find and compare business phone service providers in Birmingham, OH

How Does Traditional Business Phone Service Work in Birmingham, OH?

Some businesses in Birmingham, OH still run on a traditional PSTN phone service, and it's useful to understand how this type of service works. When calls are made using a traditional phone service, the calls must be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide system, and it's made of mobile networks, telephone lines, satellites and cables. The public switched telephone network was created over 100 years ago, and it was the first public phone system.

When compared to a VoIP service, it can cost significantly more money to use a traditional telephone service in Birmingham, OH. The additional cost to use the PSTN is due to the massive size of the network, and the increased cost of maintaining the network. One of the major downsides of using the PSTN is the lack of reliability over long distances. Although a traditional phone service can work well for short distances, it has trouble sending call data across long distances.

A call that is made with the PSTN system must stop at several different parts of the network, and it must pass through equipment that is owned by different companies. The infrastructure is the major cost of using a PSTN, and the ongoing expenses needed to maintain the network keep the cost of traditional phone services high.

Traditional PBX

Analog Private Branch Exchange Systems in Birmingham, OH

Many businesses have PBX systems that handle calls internally. This makes it possible to send calls to different phones depending on the extension. Analog PBX systems also facilitate voice mail, forwarding, conference calls and other sophisticated functions. They are popular among businesses that have multiple staff members with separate offices. A company can put the PBX equipment in its own building or pay a separate facility to host it.

The main downside of PSTN-based PBX systems in Birmingham, OH is that they cost considerable amounts of money. Most companies spend $1,000 or more when they buy the equipment. It can also be costly to set up this system and conduct the necessary maintenance. Some firms have employees with the appropriate expertise to perform these tasks. Others need to pay contractors who charge at least $100 per hour.

It often proves costly to upgrade analog PBX hardware. This may become necessary if a company hires more staff members or desires the latest technology. Most systems cap the number of extensions. Consequently, businesses must pay for expensive new equipment when they want to connect additional phones. Upgrades are sometimes complex, so installers need to have extensive technical expertise.

Private branch exchange systems occasionally malfunction or fail as they age. This can result in significant expenses when technicians need to replace or fix the equipment. Technical difficulties may also disrupt communications from time to time. Many of the above-mentioned problems can be avoided when companies opt to use business VoIP services instead of analog PBX systems.