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Business Phone Service in New Haven, CT

Quality telephone service is essential to the success of your New Haven, CT business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Jive Business Phone Service Upgrade your phone service with GoToConnect
  • Get your 1st month free
  • No fees for add-ons, upgrades, or features
  • Simple to use for users and admins

* Price is per month per device

$19.95 *

Details
4.5/5

249 Reviews

RingCentral RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses
$19.99

Details
4/5

141 Reviews

CUT YOUR BUSINESS PHONE BILL IN HALF
  • Work From Anywhere. FREE Mobile App
  • Keep Your Existing Business Phone Number
  • Unlimited Calling and SMS/MMS messaging
$19.95

Details
5/5

2 Reviews

Business Phone Service CLOUD VOIP TAILORED TO YOU
  • Free Deskphone included for each user
  • Unlimited Calling, Video Calling
  • US-based Support. Industry leading Net Promoter Score.

* 5 or more users, monthly contract

$18.95 *

Details
4.5/5

53 Reviews

Clarity Tel Business VoIP Made Clear and Simple
  • Unlimited Calling - Flat Rate Billing
  • No Contracts – Quick & Simple Set-Up
  • 40+ Enterprise Class Calling Features

* Price based on multi-user hosted PBX solution

$14.99 *

Details
5/5

2 Reviews

VoIP Studio Hosted PBX
  • Unlimited calls
  • Free call recording
  • Quick and easy setup

* Price per user per month

$19.99 *

Details
5/5

1 Reviews

Phone Service for Business Alliance Phones for Business
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97 *

Details
5/5

13 Reviews

Best VoIP Providers in New Haven, CT

What is New Haven, CT Business VoIP Phone Service?

The new generation of phone service is VoIP, which stands for voice over Internet protocol. It is has become more ubiquitous over recent years and is considered an improvement over POTS. More and more business are making the switch to VoIP every day, and because of its relative cheapness, it's proven the ideal choice for start-ups as well.

VoIP calls can be made through the Internet can have exceptional quality for your New Haven, CT business. In fact, with a good Internet connection, a VoIP call can have the same call quality as POTS, or better. In order to get the most out of VoIP, you need to have a reliable business internet connection that is appropriately fast. MyRatePlan Internet Speed Test Currently, there is a speed test that will tell you whether or not your connection is sufficient enough to support good quality VoIP calls. It is available through MyRatePlan.

Many providers in New Haven, CT also have a package that enables you to pay a set amount of money to make an unlimited amount of calls. This allows you to get service without having to worry about per minute charges. VoIP calls are carried differently than traditional ones. Instead of being transferred through an analog signal, they are sent over the Internet after being converted into digital form. Because the Internet is everywhere and doesn't require the use of an expensive phone network, VoIP is much cheaper than POTS. You can make and receive many calls, even internationally for a lot less money. You'll find many VoIP providers even give you option to pay a flat rate to place and receive as many calls as you would like, eliminating per-minute charges.

Compare VoIP Providers in New Haven, CT

Choosing the Best Business Phone Service in New Haven, CT

There is a ton of competition for your business when it comes to providing your VoIP service to your New Haven, CT business. While this may seem daunting in that there are so many choices and so many offers that seem advantageous - it's a fact that competition can be used to the consuming businesses' advantage, and we can leverage one competitor against another for the absolute best results.

The most important questions you should consider are how many lines you currently need, how many lines you anticipate needing in the near/farther future, what phone features your business plans on using on a regular basis and what your overall budget is.

Next, do some shopping around to see which New Haven, CT VoIP service best suits your needs - and also ensure you do a good amount of research into the company's reviews by other business customers. Having reliable and quality telephone service is critical to any business, and so you want to make sure the vendor you do business with has a positive track record of happy and loyal customers that believe in the offering before you sign up.

Find and compare business phone service providers in New Haven, CT

How Does Traditional Business Phone Service Work in New Haven, CT?

Some businesses in New Haven, CT still run on a traditional PSTN phone service, and it's useful to understand how this type of service works. When calls are made using a traditional phone service, the calls must be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide system, and it's made of mobile networks, telephone lines, satellites and cables. The public switched telephone network was created over 100 years ago, and it was the first public phone system.

When compared to a VoIP service, it can cost significantly more money to use a traditional telephone service in New Haven, CT. The additional cost to use the PSTN is due to the massive size of the network, and the increased cost of maintaining the network. One of the major downsides of using the PSTN is the lack of reliability over long distances. Although a traditional phone service can work well for short distances, it has trouble sending call data across long distances.

A call that is made with the PSTN system must stop at several different parts of the network, and it must pass through equipment that is owned by different companies. The infrastructure is the major cost of using a PSTN, and the ongoing expenses needed to maintain the network keep the cost of traditional phone services high.

Traditional PBX

PBX With Analog Phone Systems in New Haven, CT

Most businesses in New Haven, CT will be using a PBX, which is known as a private branch exchange. The PBX effectively routes calls through their office. When a business phone service is used, the PBX is what allows businesses to use several different call features. Some common available features are voicemail, call forwarding, conference calls and extensions.

When used with a traditional PSTN phone system, the PBX can be located in a remote location or near the user. Regardless of where the PBX is located, the system comes with a major drawback, which is the significant cost. To set up a complete business phone system that uses a PBX, many different hardware components are needed, and a significant initial investment is needed to get started. In most cases, this system can cost at least $1,000 for the initial components, and it will require ongoing maintenance, configuration and installation.

For business owners in New Haven, CT who're planning to use a traditional PBX for their business phone service, it can cost a lot of money to expand or upgrade the system. Many of the newest PBX systems can only support a very limited number of lines, and if a business grows quickly, the PBX won't be able to provide the additional extensions needed to operate efficiently. The cost of adding new hardware to keep up with business growth can be too much for many business owners.

It's also important to remember that a PBX is like any other electronic hardware, and over time, it will suffer problems and begin to malfunction. The cost to repair problems with the PBX can be expensive, and depending on uncontrollable circumstances, a PBX might even become obsolete.

ZIP Codes in New Haven, CT

  • 06501
  • 06502
  • 06503
  • 06504
  • 06505
  • 06506
  • 06507
  • 06508
  • 06509
  • 06510
  • 06511
  • 06513
  • 06515
  • 06519
  • 06520
  • 06521
  • 06530
  • 06531
  • 06532
  • 06533
  • 06534
  • 06535
  • 06536
  • 06537
  • 06538
  • 06540