Menu Menu

business voip

VoIP Issues

Most people don’t have issues with VoIP and problems are usually few and far between. However, you should be aware of the VoIP issues that you might run into while using VoIP so that you can prepare yourself and prevent any problems from occurring in advance.

PBX (Private Branch Exchange)

PBXs are among the most important components of a business telephone system. An office uses a PBX, which can either be a piece of hardware or a software system, to route calls within the office and to transfer outbound and inbound calls between phone lines.

PBXs have been in use for a long time, but modern PBXs look very different from their predecessors. You can now use IP PBXs (Internet Protocol PBXs) and hosted PBXs for the same results as a traditional manual PBX. Check out our comparison chart below for a look at some VoIP service providers with hosted and cloud PBX systems.

Wholesale Telephone Service

How does wholesale telephone service work?

Wholesale telephone service providers often exist as middlemen and gap-bridgers that fill roles and service holes that other telephone providers miss or cannot efficiently fill. Alternatively, larger networks will sell extra bandwidth to smaller networks.

Send & Receive Online Faxes via the Internet

What is Online Faxing?

An online fax system works just like a VoIP system works for phone calls. How does VoIP work? VoIP uses an Internet connection to make phone calls using a digital telephone or computer. An online faxing system works just the same way. With an online faxing system, you replace your old faxing phone line with an Internet connection.

What do you need for online faxing?

SIP Trunk Providers

What is SIP Trunking?

SIP trunking is a service that allows you to make VoIP calls outside of your office. Without a SIP trunking service, you would only be able to use your VoIP system to make calls within your office system to other phones on your PBX.

There are three things you will need before you can get your SIP trunking service up and running:

Business Long Distance

Major Long Distance Service Providers

If you are a business owner, there are several services available to you for long distance phone service. You can search through these plans by zip code to make sure that you find the best long distance phone service available in your area.

The major providers for business long distance phone service are

Business VoIP

Why choose a business VoIP provider?

There are many benefits to choosing a business VoIP provider for your office telephone service; most are related to increasing efficiency and saving money.

Specific Business VoIP savings

Earlier, we said your office office could save money (around $1,000 on equipment and $200 on service charges) by using a VoIP business provider. There are a couple reasons we listed the numbers we did above:

Compare Business Phone Service

Business Telephone Service Explained

For the most part, business phone service comes in two variations:

  • VoIP
  • Traditional telephone service

Business VoIP Phone Service

VoIP, or voice over Internet protocol, is an alternative phone service technology to traditional phone service.

When considering a VoIP business solution, you should consider