Problems or Questions about an Order or Rebate?For fastest assistance with an order that you have placed, please review your confirmation e-mail or invoice and contact that retailer. MyRatePlan.com is primarily an informational site; almost all purchases are made on the websites of our fulfillment partners. In most cases, we will have no details about your order or rebate. We've listed contact information for some of our main fulfillment partners at the bottom of this page.
Problems with an Existing Wireless Account?Please contact your cell phone provider directly. MyRatePlan.com has no way to assist with an account-specific question. For a listing of carriers and how to contact them, click here.
Have a Question about Buying Wireless Online?For answers to some of the most common questions - click here. There is also a place on that page to ask us another question if we didn't answer yours.
Have a Question about Saving Money?Our goal is to provide comprehensive, unbiased information to assist you in making the best purchase decision for YOUR unique needs. If you have a question about one of the household services we cover, e-mail us at firstname.lastname@example.org. (Note: Wireless carriers vary by area; please include your zip code or city with your question about wireless service.)
Want to do Business with MyRatePlan.com?If you're interested in a partnership with MyRatePlan, click here to learn a little more about what we do, or e-mail us at email@example.com.
Have Other Feedback?Send other queries to firstname.lastname@example.org.
Select Fulfillment Partner Contact InformationWe work with a select number of partners --- for the quickest resolution to your issue, we encourage you to refer back to your purchase confirmation to contact the right one. If you need to e-mail us, please include the name the service is under, the approximate date of purchase, the carrier, phone(s) and plan you bought, and your zip code.
|LetsTalk||Call 1.866.352.2215 or visit http://www.letstalk.com/about/contact1.htm1|
|1Contact LetsTalk if your order ID is 7 or 8 digits in length|
|Simplexity||Call 1.888.378.8091 or visit http://www.WhereIsMyOrder.com 2|
|2 Contact Simplexity if your order ID is 9 digits in length|
If you need to contact a specific wireless carrier directly - click here
|DISH Network||Call 1.866.915.2304|
(If you have just placed your order within the last couple days, and have a question. Otherwise, please contact your new carrier directly)