Business Phone Service in Merrifield, VA
Quality telephone service is essential to the success of your Merrifield, VA business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.
What Is VoIP Phone Services for Business?
VoIP is short for voice over Internet protocol, and when compared with analog service, it's a newer form of communication. Since VoIP serves as an excellent alternative to analog phone service, many businesses in Merrifield, VA are using it. The technology for VoIP has existed for over 10 years, but in recent times, it has become significantly more popular. Many businesses have stopped using a PSTN service and made the switch to VoIP. New startups are even more likely to use and benefit from VoIP because it offers several advantages over analog services. The call quality available from VoIP is almost identical to what you'd expect from a traditional phone service, but the major difference is that the calls are transferred through the Internet. For optimal call quality, it's important to have a strong business Internet connection. MyRatePlan makes it easy to check the speed of an Internet connection and find out if it can handle VoIP.
The greatest difference between VoIP and PSTN is how the calls are transferred. When a PSTN service is used, all calls are sent through an analog signal. Unlike PSTN, VoIP converts communication into a digital format and sends it across an Internet connection. When compared with a traditional phone network, the cost of sending calls over the Internet is significantly cheaper. VoIP is also the better choice for making frequent long-distance or international calls because of the lower cost. Several VoIP phone service providers in Merrifield, VA offer flat rates for unlimited calls to certain locations, which eliminates the need to pay for calls by the minute.
With a business VoIP service, business owners can obtain virtually any feature imaginable, and many service providers offer hundreds of different features. A few examples of great features are call forwarding, voicemail to email, voicemail with remote access, caller ID, ring groups and extensions.
Most of the plans offered by VoIP providers in Merrifield, VA are tailored to meet the needs of businesses in the area, and they can work well for businesses of all sizes. A small business might only need five lines while a larger corporation will need thousands of different extensions. All of these needs can be met by an affordable VoIP service provider.
Picking The Best Phone Service for Your Merrifield, VA Business
Due to the rising popularity of commercial VoIP, you will find there are a lot of providers eager to nab your business. Even though this could complicate the selection process, it can also be a useful advantage.
To begin, give some thought to your company's communication needs. Try to determine things like which functions you'll need to use during the day, how many extensions you'll need to buy, whether you have plans to develop your organization further in the foreseeable future, and what your phone budget looks like.
Then you'll be prepared to check on the plans available from the myriad of company VoIP providers in Merrifield, VA. Take note of the packages they have available, their costs, and also the all-around trustworthiness of the provider. Using a functional phone service is an indispensable component in your business's success, so it's important to choose a provider with a favorable reputation for stability and fine customer support.
What is Traditional Business Phone Service?
A traditional phone service, calls are transferred over a public switched telephone network or PSTN system. The PSTN is available all over the country and is a network of phone lines, satellites, cables, and mobile networks. At over 100 years old, PSTN is the oldest type of phone network.
This large and old infrastructure is expensive to support. This is why using traditional phones is so much more expensive than VoIP in Merrifield, VA. The network requires regular maintenance and is analog, meaning it is inefficient when it comes to transferring long distance messages.
The reasons long distance transmissions take so long is that they make several stops along the way. These stops occur at various locations owned by different phone companies. Although some of the equipment at these locations digitizes the information so it can be sent faster, the final stretch to the central switch is still analog, making the overall transmission time longer than what you'd get with VoIP.
Using a PBX with an Analog Phone System
The PBX is an acronym for Private Branch Exchange. Most of the business owners in Merrifield, VA use the PBX. It routes all the calls that are received in the office. The combination of a business phone service and a PBX allows the use of different calling features like conference calls, voicemail, call forwarding, and multiple extensions.
Customers using the traditional PSTN phone system can locate the PBX at a remote location or their premises. However, there is one major drawback with using an analog PBX system. It is very costly. A business owner can spend at least $1,000 to set up a complete business phone system that uses a PBX. There are various types of hardware that need to be purchased as part of the initial investment. The installation, configuration, and maintenance prices are not part of the purchasing price. You will save some money if you have an in-house technical staff member to take care of the installation and configuration. You may also choose to hire an expert.
It is important to remember that it will be challenging and expensive to upgrade or expand your traditional PBX at your Merrifield, VA business. The reason is that many PBX systems only support lines to a certain limit. Therefore, if your business grows and needs more extensions, you will be forced to pay for more hardware to facilitate the expansion.
The PBX is prone to experiencing problems and breakdowns like any other electronic device. If something goes wrong with your PBX, you should be ready to cater for high repair expenses and hardware replacement costs. Moreover, the PBX may be outdated soon. Therefore, you will have to replace it at some point in the future.