Menu Menu

Business Phone Service in Gloucester Point, VA

Quality telephone service is essential to the success of your Gloucester Point, VA business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.


Best VoIP Providers in Gloucester Point, VA

VoIP Telephone Service for Business

VoIP stands for "voice over Internet protocol" and represents a relatively modern alternative to basic landlines for business communications in Gloucester Point, VA. Despite VoIP's over 10-year history, it has been gaining much more attention as of late, which implies that a rapidly-expanding number of companies are saying goodbye to their old-fashioned analog service and using VoIP for their business's communication needs. Moreover, newer firms (specifically smaller start-up businesses) seem to favor VoIP. The quality of calls placed on a VoIP line is identical to those on a regular POTS line, although the calls are transmitted via the web. You'll need to test the strength of your business's net connection to ensure the clearest VoIP calls. MyRatePlan's Internet Connection Test is a valuable tool for checking the speed of your active connection to make sure it will work with VoIP.

The method of call transmission is the most significant difference between analog and VoIP service. Basically analog calls are transmitted through a wired signal, while VoIP digitizes calls and sends them across the net. Both transmitting and receiving calls over the web doesn't cost much compared to an analog phone system. If long distance phone calls are a major part of your business's livelihood, you'll notice that VoIP systems are considerably cheaper for country-to-country calls than standard phone systems. Quite a few companies also offer fixed-rate bundles that enable you to make as many calls to other countries as you need without being charged minute-by-minute fees.

Business VoIP plans may be equipped with all sorts of call capabilities to enable the seamless operation of your Gloucester Point, VA enterprise. There are literally hundreds of specialized features at your disposal, like extra lines, ring tones, caller ID, call forwarding, and many types of voicemail add-ons.

The majority of company VoIP companies in Gloucester Point, VA provide systems that are well-equipped to handle the tasks performed by businesses of different sizes. Whether you have a small-scale business with a couple of extensions or a multi-million-dollar organization with hundreds of lines, you should have no trouble finding a VoIP provider capable of meeting your preferences.

Compare VoIP Providers in Gloucester Point, VA

How to Pick the Right VoIP Service Provider in Gloucester Point, VA

The increase in popularity of VoIP services among many business users has led to the emergence of many VoIP service providers. There is increased competition because of more service providers. It is unfortunate that it can take you a lot of time before deciding the best service provider for your business. However, you can use this to your advantage.

First, you have to determine the needs of your telephone service. You need to ask yourself questions like what feature you will regularly be using, how many lines will you require, do you plan to expand your business in the future, and what prices can you afford for the VoIP phone service.

After evaluating your business, you can check out the many Gloucester Point, VA VoIP business providers and their offers. Moreover, do not forget to look at their type of services, their prices, and the overall reputation of the company from consumer reviews. You should always remember that a good working phone system is vital to the success of your business. Therefore, always settle for the service provider that has the most positive consumer reviews and the best track record of reliability.

Find and compare business phone service providers in Gloucester Point, VA

What is Traditional Business Phone Service?

A traditional phone service, calls are transferred over a public switched telephone network or PSTN system. The PSTN is available all over the country and is a network of phone lines, satellites, cables, and mobile networks. At over 100 years old, PSTN is the oldest type of phone network.

This large and old infrastructure is expensive to support. This is why using traditional phones is so much more expensive than VoIP in Gloucester Point, VA. The network requires regular maintenance and is analog, meaning it is inefficient when it comes to transferring long distance messages.

The reasons long distance transmissions take so long is that they make several stops along the way. These stops occur at various locations owned by different phone companies. Although some of the equipment at these locations digitizes the information so it can be sent faster, the final stretch to the central switch is still analog, making the overall transmission time longer than what you'd get with VoIP.

Traditional PBX

Analog Private Branch Exchange Systems

Many businesses have PBX systems that handle calls internally. This makes it possible to send calls to different phones depending on the extension. Analog PBX systems also facilitate voice mail, forwarding, conference calls and other sophisticated functions. They are popular among businesses that have multiple staff members with separate offices. A company can put the PBX equipment in its own building or pay a separate facility to host it.

The main downside of PSTN-based PBX systems in Gloucester Point, VA is that they cost considerable amounts of money. Most companies spend $1,000 or more when they buy the equipment. It can also be costly to set up this system and conduct the necessary maintenance. Some firms have employees with the appropriate expertise to perform these tasks. Others need to pay contractors who charge at least $100 per hour.

It often proves costly to upgrade analog PBX hardware. This may become necessary if a company hires more staff members or desires the latest technology. Most systems cap the number of extensions. Consequently, businesses must pay for expensive new equipment when they want to connect additional phones. Upgrades are sometimes complex, so installers need to have extensive technical expertise.

Private branch exchange systems occasionally malfunction or fail as they age. This can result in significant expenses when technicians need to replace or fix the equipment. Technical difficulties may also disrupt communications from time to time. Many of the above-mentioned problems can be avoided when companies opt to use business VoIP services instead of analog PBX systems.