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Business Phone Service in Utah

MyRatePlan is great for comparing business phone service providers in Utah. Business owners understand the importance of being able to send and receive calls, and they need a reliable service to keep in contact with customers. Although the Internet is regularly used for communication purposes, the telephone is still the main form of communication, and businesses should have a phone service that is reliable, affordable and effective. Before choosing a suitable provider, many considerations must be made, and the provider must be carefully considered. In the modern world, there are two main options available to business owners, and these are VoIP and analog phone services. When comparing and searching for the best provider, it's useful to understand the differences between VoIP and analog phone services.


Best VoIP Providers in Utah

What is Business VoIP Telephone Service?

America's VoIP networks have a significantly shorter history than their analog counterparts. Individuals started using them more than 10 years ago. A relatively short time ago, substantial numbers of businesses began to adopt VoIP. This type of telephone service has achieved greater popularity among new and small firms. Such enterprises are more concerned about operating expenses, and they haven't invested as much money in analog equipment.

Business VoIP systems in Utah provide clear audio that sounds much better than a cellular phone. However, it's vital to use an Internet service with adequate bandwidth. MyRatePlan's speed testing tool can determine if an existing connection could handle VoIP communications. Companies must obtain reliable Internet access before using this kind of phone service. Otherwise, dropped calls may become a serious problem.

The VoIP and PSTN systems transmit calls in much different ways. Landlines use their own infrastructure and analog signals or a combination of analog and digital communications. On the other hand, VoIP digitizes all audio and transmits it as Internet data. This makes many calls less expensive because it doesn't require separate infrastructure.

Utah businesses generally pay less to initiate non-local or global calls on VoIP systems. A number of companies provide flat-rate plans. This enables users to call people for unlimited periods of time without paying extra. Flat-rate calling usually cuts costs and always results in a more predictable monthly bill.

When companies in Utah subscribe to VoIP service, there are plans available for small, medium and large firms. A startup with only one phone can find affordable options by looking for providers that cater to small firms. The same goes for midsized companies with a few local or regional offices. On the other hand, corporations may have hundreds of employees who need separate extensions. Some VoIP providers have the ability to meet their needs as well.

Compare VoIP Providers in Utah

How to Choose the Best Business VoIP Service Provider in Utah

Most business VoIP providers in Utah offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.

If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.

Next, you can use MyRatePlan to look at different offers from business VoIP providers in Utah. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.

Find and compare business phone service providers in Utah

Traditional Phone Service

Traditional phones carry out the audio connection over the PSTN or public switched telephone network. The PSTN system uses a combination of cables, satellites, mobile networks and other technology - old and new - to deliver exceptional quality of calls nationwide, and has been in use for nearly a hundred years!

Using a plain old telephone service provider in Utah, is more expensive than VoIP as the network is large and old, and requires regular and constant maintenance to be effective. What's more is that it has a tougher time sending your audio data over large distances - and even much more difficulty when connecting international calls.

While more and more of the PSTN system is being digitized, there is still always the last bit of a connection between a local office and the receiving phone number that's owned and operated by a company who can charge what they want for connecting your call. What's more is that as your calls extend geographically to longer and longer distances, there are more ‘pit stops' where the call is connected and patched through to achieve longer distances - each of which can significantly increase the cost of the call.

Traditional PBX

Using a PBX with an Analog Phone System

The PBX is an acronym for Private Branch Exchange. Most of the business owners in Utah use the PBX. It routes all the calls that are received in the office. The combination of a business phone service and a PBX allows the use of different calling features like conference calls, voicemail, call forwarding, and multiple extensions.

Customers using the traditional PSTN phone system can locate the PBX at a remote location or their premises. However, there is one major drawback with using an analog PBX system. It is very costly. A business owner can spend at least $1,000 to set up a complete business phone system that uses a PBX. There are various types of hardware that need to be purchased as part of the initial investment. The installation, configuration, and maintenance prices are not part of the purchasing price. You will save some money if you have an in-house technical staff member to take care of the installation and configuration. You may also choose to hire an expert.

It is important to remember that it will be challenging and expensive to upgrade or expand your traditional PBX at your Utah business. The reason is that many PBX systems only support lines to a certain limit. Therefore, if your business grows and needs more extensions, you will be forced to pay for more hardware to facilitate the expansion.

The PBX is prone to experiencing problems and breakdowns like any other electronic device. If something goes wrong with your PBX, you should be ready to cater for high repair expenses and hardware replacement costs. Moreover, the PBX may be outdated soon. Therefore, you will have to replace it at some point in the future.