Business Phone Service in West Virginia
If you own a business in West Virginia, then it's important to choose the right phone service. Despite all of the latest advancements in technology, the phone is still the top form of communication used to contact businesses. A reliable phone service is crucial for business owners because it allows customers to call and place orders. To stay current with customers, businesses need to have the latest features, and they need to have a variety of useful features to choose from. Before choosing a service provider, business owners should compare the different services that are available to them. The two major phone services available are VoIP or analog. Every business owner should understand the differences between these two services. To find and compare the best business phone services available in West Virginia, use the tools at MyRatePlan.
Business VoIP Phone Service in West Virginia
VoIP has become a popular choice, and it stands for Voice Over Internet Protocol. It's one of the newest business phone service types offered by providers, and it can serve as a reliable alternative to an analog phone service. Although VoIP has been around for many years, it has only recently become significantly more popular with consumers. Smaller startups in West Virginia are most likely to use VoIP because it's much cheaper than a PSTN service. The call quality from both services is very similar, but the way the data is transmitted is what makes the services different. Unlike a traditional PSTN service, VoIP transfers calls through the Internet. A traditional business phone service sends calls through analog phone lines. For the best results with VoIP, it's useful to have a high-speed business Internet connection, and you can use a tool from MyRatePlan to test the speed of your current Internet connection.
Although the call quality for VoIP and PSTN is very similar, each service transfers calls differently. A traditional PSTN service transfers calls using an analog line, and a VoIP service sends call data through a high-speed Internet connection. Since calls through VoIP are digitized and broken down into digital data packets, they're much less expensive than an analog phone service. VoIP is also much cheaper for long-distance and international calls. Many VoIP service providers offer business owners a flat rate, and over a long period of time, the lower rate can save a lot of money.
Business VoIP phone service can come with a wide range of features, which is important for business owners. Most businesses have several employees, and they require several call features to operate efficiently. By choosing a VoIP service, business owners can gain access to voicemail with remote access, call forwarding, multiple extensions and ring groups. Although these are some of the top features, many VoIP service providers offer hundreds of different features.
The VoIP providers in West Virginia are designed to meet the needs of all types of businesses. They offer packages for small, medium and large businesses, and they deliver the features needed to efficiently run a business of any size.
Choosing the Best Business Phone Service in West Virginia
There is a ton of competition for your business when it comes to providing your VoIP service to your West Virginia business. While this may seem daunting in that there are so many choices and so many offers that seem advantageous - it's a fact that competition can be used to the consuming businesses' advantage, and we can leverage one competitor against another for the absolute best results.
The most important questions you should consider are how many lines you currently need, how many lines you anticipate needing in the near/farther future, what phone features your business plans on using on a regular basis and what your overall budget is.
Next, do some shopping around to see which West Virginia VoIP service best suits your needs - and also ensure you do a good amount of research into the company's reviews by other business customers. Having reliable and quality telephone service is critical to any business, and so you want to make sure the vendor you do business with has a positive track record of happy and loyal customers that believe in the offering before you sign up.
What is Traditional Business Phone Service?
Traditionally, companies use analog phones and communicate via the public switched telephone network. This system transmits voice and fax communications throughout the country. It consists of both underground and aboveground copper wires. Satellites also play an important role by transmitting long-distance calls from one region to another. The service provides high-quality sound and continues to function in most electrical outages.
This system has remained in place for more than 100 years. It was available before any other telephone service in West Virginia. Businesses generally pay more to communicate via the PSTN, especially if they also need high-speed Internet access. This is primarily true because the system has a lot of infrastructure that needs to be maintained regularly. Phone companies must add this cost to the monthly bill.
While local calls remain quite inexpensive, it can be costly to contact people in other counties, states or nations. Communications may pass through multiple facilities on the way to their destinations. Different telecom networks may own various infrastructure that is involved in this process, and they need to be paid to maintain the equipment. This often results in expensive long-distance calling for West Virginia businesses. VoIP is recommended over traditional business phone service.
Analog Phone Systems with a PBX
Most businesses in West Virginia will need to use a PBX, which is a private branch exchange. The PBX is important because it routes calls to where they need to go. When used with a business phone service, the PBX is what provides a wide range of different call features, and it's responsible for delivering voicemail, call forwarding, multiple extensions and conference call features.
The PBX for a business can be located onsite, or it can be installed in a remote location. The biggest drawback of using a PBX with an analog phone system is the cost. The average cost to set up a complete business phone system is high, and it requires many expensive pieces of hardware. The initial cost of the PBX doesn't include the ongoing costs of proper configuration and maintenance. Overall, the cost of using a PBX with an analog phone system can be quite expensive.
There are several other potential problems to consider. Since the PBX consists of many hardware components, it's vulnerable to breakdowns and technical problems. The cost to repair these issues can be high, and the PBX will always be vulnerable to becoming obsolete.