Business Phone Service in Stony Creek, VA
Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Stony Creek, VA, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.
What is Business VoIP Telephone Service?
America's VoIP networks have a significantly shorter history than their analog counterparts. Individuals started using them more than 10 years ago. A relatively short time ago, substantial numbers of businesses began to adopt VoIP. This type of telephone service has achieved greater popularity among new and small firms. Such enterprises are more concerned about operating expenses, and they haven't invested as much money in analog equipment.
Business VoIP systems in Stony Creek, VA provide clear audio that sounds much better than a cellular phone. However, it's vital to use an Internet service with adequate bandwidth. MyRatePlan's speed testing tool can determine if an existing connection could handle VoIP communications. Companies must obtain reliable Internet access before using this kind of phone service. Otherwise, dropped calls may become a serious problem.
The VoIP and PSTN systems transmit calls in much different ways. Landlines use their own infrastructure and analog signals or a combination of analog and digital communications. On the other hand, VoIP digitizes all audio and transmits it as Internet data. This makes many calls less expensive because it doesn't require separate infrastructure.
Stony Creek, VA businesses generally pay less to initiate non-local or global calls on VoIP systems. A number of companies provide flat-rate plans. This enables users to call people for unlimited periods of time without paying extra. Flat-rate calling usually cuts costs and always results in a more predictable monthly bill.
When companies in Stony Creek, VA subscribe to VoIP service, there are plans available for small, medium and large firms. A startup with only one phone can find affordable options by looking for providers that cater to small firms. The same goes for midsized companies with a few local or regional offices. On the other hand, corporations may have hundreds of employees who need separate extensions. Some VoIP providers have the ability to meet their needs as well.
How to Choose the Best Business VoIP Service Provider in Stony Creek, VA
Most business VoIP providers in Stony Creek, VA offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.
Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.
If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.
Next, you can use MyRatePlan to look at different offers from business VoIP providers in Stony Creek, VA. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.
What is Traditional Business Phone Service?
Traditional phone service companies transmit their signals through a PSTN. The PSTN uses circuit-switched telephony. It is based on copper wires carrying analog voice data. Telephone services that are facilitated by PSTN are often known as Plain Old Telephone Service (POTS) because it has been operational for more than 100 years. It was the first mode of a network to be used by telephone service providers. The PSTN also comprises of satellites, mobile networks, and cables.
The PSTN infrastructure is very large. Therefore, it is expensive to use PSTN telephone service than VoIP in Stony Creek, VA. Moreover, the PSTN network is old and often requires maintenance. The major setback of PSTN telephone services is that they have difficulties when sending data over long distances because they are analog.
When making long distance calls over the PSTN, the data has to stop at different destinations during its transmission. The data flow through the equipment owned by various companies as the call is in progress. Therefore, it makes the call cost per minute higher and expensive. The traditional phone service companies use a lot of infrastructures to carry, switch, and route the calls that are now digital. However, the connection between the local central office and the customer is still analog.
Analog Phone Systems with a PBX
Most businesses in Stony Creek, VA will need to use a PBX, which is a private branch exchange. The PBX is important because it routes calls to where they need to go. When used with a business phone service, the PBX is what provides a wide range of different call features, and it's responsible for delivering voicemail, call forwarding, multiple extensions and conference call features.
The PBX for a business can be located onsite, or it can be installed in a remote location. The biggest drawback of using a PBX with an analog phone system is the cost. The average cost to set up a complete business phone system is high, and it requires many expensive pieces of hardware. The initial cost of the PBX doesn't include the ongoing costs of proper configuration and maintenance. Overall, the cost of using a PBX with an analog phone system can be quite expensive.
There are several other potential problems to consider. Since the PBX consists of many hardware components, it's vulnerable to breakdowns and technical problems. The cost to repair these issues can be high, and the PBX will always be vulnerable to becoming obsolete.