Business Phone Service in Smithfield, VA
Despite the surge of smartphones, social media app, people still look for a telephone number when they want to contact a business. To ensure you maintain connection with current and potential customers, choosing the right telephone service provider for your Smithfield, VA business should be a priority. It is extremely beneficial to have a phone service that keeps you connected the old fashioned way. Because this is such an important part of customer contact, you want a service that is not only affordable and reliable, but you also need one that provides all the features you need to incorporate into your business. Compare the best small business phone service providers in Smithfield, VA at MyRatePlan below.
Business VoIP Phone Service in Smithfield, VA
VoIP has become a popular choice, and it stands for Voice Over Internet Protocol. It's one of the newest business phone service types offered by providers, and it can serve as a reliable alternative to an analog phone service. Although VoIP has been around for many years, it has only recently become significantly more popular with consumers. Smaller startups in Smithfield, VA are most likely to use VoIP because it's much cheaper than a PSTN service. The call quality from both services is very similar, but the way the data is transmitted is what makes the services different. Unlike a traditional PSTN service, VoIP transfers calls through the Internet. A traditional business phone service sends calls through analog phone lines. For the best results with VoIP, it's useful to have a high-speed business Internet connection, and you can use a tool from MyRatePlan to test the speed of your current Internet connection.
Although the call quality for VoIP and PSTN is very similar, each service transfers calls differently. A traditional PSTN service transfers calls using an analog line, and a VoIP service sends call data through a high-speed Internet connection. Since calls through VoIP are digitized and broken down into digital data packets, they're much less expensive than an analog phone service. VoIP is also much cheaper for long-distance and international calls. Many VoIP service providers offer business owners a flat rate, and over a long period of time, the lower rate can save a lot of money.
Business VoIP phone service can come with a wide range of features, which is important for business owners. Most businesses have several employees, and they require several call features to operate efficiently. By choosing a VoIP service, business owners can gain access to voicemail with remote access, call forwarding, multiple extensions and ring groups. Although these are some of the top features, many VoIP service providers offer hundreds of different features.
The VoIP providers in Smithfield, VA are designed to meet the needs of all types of businesses. They offer packages for small, medium and large businesses, and they deliver the features needed to efficiently run a business of any size.
Picking The Best Phone Service for Your Smithfield, VA Business
Due to the rising popularity of commercial VoIP, you will find there are a lot of providers eager to nab your business. Even though this could complicate the selection process, it can also be a useful advantage.
To begin, give some thought to your company's communication needs. Try to determine things like which functions you'll need to use during the day, how many extensions you'll need to buy, whether you have plans to develop your organization further in the foreseeable future, and what your phone budget looks like.
Then you'll be prepared to check on the plans available from the myriad of company VoIP providers in Smithfield, VA. Take note of the packages they have available, their costs, and also the all-around trustworthiness of the provider. Using a functional phone service is an indispensable component in your business's success, so it's important to choose a provider with a favorable reputation for stability and fine customer support.
How Does Traditional Business Phone Service Work?
Some businesses in Smithfield, VA still run on a traditional PSTN phone service, and it's useful to understand how this type of service works. When calls are made using a traditional phone service, the calls must be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide system, and it's made of mobile networks, telephone lines, satellites and cables. The public switched telephone network was created over 100 years ago, and it was the first public phone system.
When compared to a VoIP service, it can cost significantly more money to use a traditional telephone service in Smithfield, VA. The additional cost to use the PSTN is due to the massive size of the network, and the increased cost of maintaining the network. One of the major downsides of using the PSTN is the lack of reliability over long distances. Although a traditional phone service can work well for short distances, it has trouble sending call data across long distances.
A call that is made with the PSTN system must stop at several different parts of the network, and it must pass through equipment that is owned by different companies. The infrastructure is the major cost of using a PSTN, and the ongoing expenses needed to maintain the network keep the cost of traditional phone services high.
Analog Private Branch Exchange Systems
Many businesses have PBX systems that handle calls internally. This makes it possible to send calls to different phones depending on the extension. Analog PBX systems also facilitate voice mail, forwarding, conference calls and other sophisticated functions. They are popular among businesses that have multiple staff members with separate offices. A company can put the PBX equipment in its own building or pay a separate facility to host it.
The main downside of PSTN-based PBX systems in Smithfield, VA is that they cost considerable amounts of money. Most companies spend $1,000 or more when they buy the equipment. It can also be costly to set up this system and conduct the necessary maintenance. Some firms have employees with the appropriate expertise to perform these tasks. Others need to pay contractors who charge at least $100 per hour.
It often proves costly to upgrade analog PBX hardware. This may become necessary if a company hires more staff members or desires the latest technology. Most systems cap the number of extensions. Consequently, businesses must pay for expensive new equipment when they want to connect additional phones. Upgrades are sometimes complex, so installers need to have extensive technical expertise.
Private branch exchange systems occasionally malfunction or fail as they age. This can result in significant expenses when technicians need to replace or fix the equipment. Technical difficulties may also disrupt communications from time to time. Many of the above-mentioned problems can be avoided when companies opt to use business VoIP services instead of analog PBX systems.