Business Phone Service in New York
Quality telephone service is essential to the success of your New York business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.
VoIP Telephone Service for Business
VoIP stands for "voice over Internet protocol" and represents a relatively modern alternative to basic landlines for business communications in New York. Despite VoIP's over 10-year history, it has been gaining much more attention as of late, which implies that a rapidly-expanding number of companies are saying goodbye to their old-fashioned analog service and using VoIP for their business's communication needs. Moreover, newer firms (specifically smaller start-up businesses) seem to favor VoIP. The quality of calls placed on a VoIP line is identical to those on a regular POTS line, although the calls are transmitted via the web. You'll need to test the strength of your business's net connection to ensure the clearest VoIP calls. MyRatePlan's Internet Connection Test is a valuable tool for checking the speed of your active connection to make sure it will work with VoIP.
The method of call transmission is the most significant difference between analog and VoIP service. Basically analog calls are transmitted through a wired signal, while VoIP digitizes calls and sends them across the net. Both transmitting and receiving calls over the web doesn't cost much compared to an analog phone system. If long distance phone calls are a major part of your business's livelihood, you'll notice that VoIP systems are considerably cheaper for country-to-country calls than standard phone systems. Quite a few companies also offer fixed-rate bundles that enable you to make as many calls to other countries as you need without being charged minute-by-minute fees.
Business VoIP plans may be equipped with all sorts of call capabilities to enable the seamless operation of your New York enterprise. There are literally hundreds of specialized features at your disposal, like extra lines, ring tones, caller ID, call forwarding, and many types of voicemail add-ons.
The majority of company VoIP companies in New York provide systems that are well-equipped to handle the tasks performed by businesses of different sizes. Whether you have a small-scale business with a couple of extensions or a multi-million-dollar organization with hundreds of lines, you should have no trouble finding a VoIP provider capable of meeting your preferences.
Picking the Best Business Phone Service in New York
VoIP business phone services have become popular, and there are several companies competing for business, which helps to keep prices low. When looking for a provider to use, it's useful to think about what your business needs. There are several important questions that need to be answered. Business owners need to think about whether or not they'll be expanding and how much service they can afford with their current budget.
The next step consists of comparing the different business VoIP providers in the New York area. The price, features and reliability of these providers should be compared, and the company's overall reputation is also worth considering. A reliable phone service is critical for the success of any business, which is why it's best to select a provider that has a great track record.
What is Traditional Business Phone Service?
Traditional phone service companies transmit their signals through a PSTN. The PSTN uses circuit-switched telephony. It is based on copper wires carrying analog voice data. Telephone services that are facilitated by PSTN are often known as Plain Old Telephone Service (POTS) because it has been operational for more than 100 years. It was the first mode of a network to be used by telephone service providers. The PSTN also comprises of satellites, mobile networks, and cables.
The PSTN infrastructure is very large. Therefore, it is expensive to use PSTN telephone service than VoIP in New York. Moreover, the PSTN network is old and often requires maintenance. The major setback of PSTN telephone services is that they have difficulties when sending data over long distances because they are analog.
When making long distance calls over the PSTN, the data has to stop at different destinations during its transmission. The data flow through the equipment owned by various companies as the call is in progress. Therefore, it makes the call cost per minute higher and expensive. The traditional phone service companies use a lot of infrastructures to carry, switch, and route the calls that are now digital. However, the connection between the local central office and the customer is still analog.
PBX With Analog Phone Systems
Most businesses in New York will be using a PBX, which is known as a private branch exchange. The PBX effectively routes calls through their office. When a business phone service is used, the PBX is what allows businesses to use several different call features. Some common available features are voicemail, call forwarding, conference calls and extensions.
When used with a traditional PSTN phone system, the PBX can be located in a remote location or near the user. Regardless of where the PBX is located, the system comes with a major drawback, which is the significant cost. To set up a complete business phone system that uses a PBX, many different hardware components are needed, and a significant initial investment is needed to get started. In most cases, this system can cost at least $1,000 for the initial components, and it will require ongoing maintenance, configuration and installation.
For business owners in New York who're planning to use a traditional PBX for their business phone service, it can cost a lot of money to expand or upgrade the system. Many of the newest PBX systems can only support a very limited number of lines, and if a business grows quickly, the PBX won't be able to provide the additional extensions needed to operate efficiently. The cost of adding new hardware to keep up with business growth can be too much for many business owners.
It's also important to remember that a PBX is like any other electronic hardware, and over time, it will suffer problems and begin to malfunction. The cost to repair problems with the PBX can be expensive, and depending on uncontrollable circumstances, a PBX might even become obsolete.