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Business Phone Service in Mount Pleasant, MI

Quality telephone service is essential to the success of your Mount Pleasant, MI business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Ringcentral logo RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses

$19.99
Details
4/5

142 Reviews

Brytecall logo Business VoIP Made Easy
  • Done for You Setup
  • US-Based Support Team
  • Free Equipment Upgrade

* per user for 10+ users, with 2 year agreement

$18.90*
Details
5/5

14 Reviews

Phone Service for Business Alliance Phone Service
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97*
Details
5/5

13 Reviews

Talkroute logo The phone system built to do business anywhere
  • Video Meetings & Text Messaging
  • Call Forwarding & Routing
  • Desktop, Mobile, & Web Apps

* $5 per additional user

$19.00*
Details
5/5

1 Reviews

Verizon logo Get 99.99% network reliability with Fios.
  • Business Digital Voice
  • 1-year price guarantee
  • Unlimited data

* Per month. Plus taxes, fees and equipment charges.

$69.00*
Details
1/5

11 Reviews

Best VoIP Providers in Mount Pleasant, MI

What Is VoIP Phone Services for Business in Mount Pleasant, MI?

VoIP is short for voice over Internet protocol, and when compared with analog service, it's a newer form of communication. Since VoIP serves as an excellent alternative to analog phone service, many businesses in Mount Pleasant, MI are using it. The technology for VoIP has existed for over 10 years, but in recent times, it has become significantly more popular. Many businesses have stopped using a PSTN service and made the switch to VoIP. New startups are even more likely to use and benefit from VoIP because it offers several advantages over analog services. The call quality available from VoIP is almost identical to what you'd expect from a traditional phone service, but the major difference is that the calls are transferred through the Internet. For optimal call quality, it's important to have a strong business Internet connection. MyRatePlan makes it easy to check the speed of an Internet connection and find out if it can handle VoIP.

The greatest difference between VoIP and PSTN is how the calls are transferred. When a PSTN service is used, all calls are sent through an analog signal. Unlike PSTN, VoIP converts communication into a digital format and sends it across an Internet connection. When compared with a traditional phone network, the cost of sending calls over the Internet is significantly cheaper. VoIP is also the better choice for making frequent long-distance or international calls because of the lower cost. Several VoIP phone service providers in Mount Pleasant, MI offer flat rates for unlimited calls to certain locations, which eliminates the need to pay for calls by the minute.

With a business VoIP service, business owners can obtain virtually any feature imaginable, and many service providers offer hundreds of different features. A few examples of great features are call forwarding, voicemail to email, voicemail with remote access, caller ID, ring groups and extensions.

Most of the plans offered by VoIP providers in Mount Pleasant, MI are tailored to meet the needs of businesses in the area, and they can work well for businesses of all sizes. A small business might only need five lines while a larger corporation will need thousands of different extensions. All of these needs can be met by an affordable VoIP service provider.

Compare VoIP Providers in Mount Pleasant, MI

Picking the Best Business Phone Service in Mount Pleasant, MI

VoIP business phone services have become popular, and there are several companies competing for business, which helps to keep prices low. When looking for a provider to use, it's useful to think about what your business needs. There are several important questions that need to be answered. Business owners need to think about whether or not they'll be expanding and how much service they can afford with their current budget.

The next step consists of comparing the different business VoIP providers in the Mount Pleasant, MI area. The price, features and reliability of these providers should be compared, and the company's overall reputation is also worth considering. A reliable phone service is critical for the success of any business, which is why it's best to select a provider that has a great track record.

Find and compare business phone service providers in Mount Pleasant, MI

How Traditional Business Phone Service Works in Mount Pleasant, MI

For the record, some Mount Pleasant, MI businesses still use traditional business phone service. It might be because they are comfortable with the service; others simply might not know that there are reliable alternative plans.

With the traditional phone service, business calls are carried over the public switched telephone network (PSTN). Used nationwide, the PSTN system uses telephone lines, cables, satellites and mobile networks to route calls to the proper place. For more than 100, PSTN has been used for calls.

Currently, PSTN is more expensive than VoIP in Mount Pleasant, MI. This is primarily due to the level of maintenance required to keep an old and very large network functioning properly. Additionally, it is difficult to send data over the PSTN long distances because it is an analog system.

Most of the infrastructure required to not only carry, but to also switch and route calls is fully digital. However, there is still an analog connection between the customer and the local central office.

Generally, making long distance calls over the PSTN requires several stops along the wired way. This occurs while data is being transmitted through equipment that is typically owned by different companies. Because of this, your long distance calls become very expensive to make.

Traditional PBX

Analog Phone System Use With a PBX in Mount Pleasant, MI

A private branch exchange or PBX, is what most Mount Pleasant, MI businesses use to route calls inside their own offices. The PBX permits multiple extensions, voicemail, call forwarding and other important features. On a PSTN, the user's premises or an off-site location can house the PBX. A PBX costs a lot of money to run, regardless of the location.

This is due to required hardware costs, an investment of at least $1000. The equipment then has to be installed, configured and maintained on a regular basis. These, of course, cost money in addition to the initial purchase price. You have the option to get your in-staff employees to be responsible for the equipment or hire a professional. Professionals are known to charge $100 per hour or more.

Any kind of updates or maintenance on a traditional PBX system in Mount Pleasant, MI is going to be very expensive. Be advised that such a system may not be adequate for all your needs, as it only supports a limited number of phone lines. You will need to spend extra money if you need to add more extensions in the future as your business grows.

From time to time, a PBX system will breakdown, just like any other network made from electrical components. In order to repair the hardware, you'll need to be prepared to pay high fees and may even need to buy new hardware to replace it. This could present a potential financial obstacle for start-ups or slow-growing businesses.