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Business Phone Service in Antioch, CA

Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Antioch, CA, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Ringcentral logo RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses

$19.99
Details
4/5

142 Reviews

Brytecall logo Business VoIP Made Easy
  • Done for You Setup
  • US-Based Support Team
  • Free Equipment Upgrade

* per user for 10+ users, with 2 year agreement

$18.90*
Details
5/5

14 Reviews

Phone Service for Business Alliance Phone Service
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97*
Details
5/5

13 Reviews

Talkroute logo The phone system built to do business anywhere
  • Video Meetings & Text Messaging
  • Call Forwarding & Routing
  • Desktop, Mobile, & Web Apps

* $5 per additional user

$19.00*
Details
5/5

1 Reviews

Verizon logo Get 99.99% network reliability with Fios.
  • Business Digital Voice
  • 1-year price guarantee
  • Unlimited data

* Per month. Plus taxes, fees and equipment charges.

$69.00*
Details
1/5

11 Reviews

Best VoIP Providers in Antioch, CA

How Does Business VoIP Service Work in Antioch, CA?

VoIP is commonly used in favor of an analog phone service, and it stands for voice over Internet protocol. The technology for VoIP has been around for many years, but recently, it has become much more popular. After switching to VoIP, many business owners are ditching their traditional PSTN service. VoIP is a popular choice among small startups because it's affordable and satisfies the needs of most smaller businesses. The call quality available from VoIP is almost identical to analog phone service, but in most cases, it's much less expensive. When a call is made with a VoIP service, the call is sent through the Internet, and on the other end of the transmission, the call is reassembled from its digitized form, and the person on the other end can clearly understand the voice. However, before considering a VoIP business phone service, it's very important to have a high-speed Internet connection. MyRatePlan takes the guesswork out of checking the speed of an Internet connection, and it offers one of the best tools available for Internet speed testing.

Although VoIP and analog phone services deliver similar call quality, they function differently. The major difference between these two services is how the calls are transmitted. When a call is made with a PSTN service, it's transmitted through analog telephone lines. VoIP is different because it digitizes calls and passes them through the Internet. Most businesses in Antioch, CA can save money by using a VoIP service because it's much cheaper to send and receive calls. A VoIP service also charges less money for international and long-distance calls, which can be quite expensive when made with an analog phone service. Some of the best VoIP services charge a flat rate for their services, which creates another opportunity to save money.

By getting business VoIP service in Antioch, CA, business owners can get access to many useful features. Several of the top features offered by VoIP services are call forwarding, fax to email, caller ID and multiple extensions.

Most of the VoIP business phone providers in Antioch, CA offer great features for businesses, and the size of the business doesn't matter. Some of the smallest companies start out with VoIP and don't need more than five lines, and many larger companies require hundreds of extensions and use VoIP.

Compare VoIP Providers in Antioch, CA

Selecting The Best Business Phone Service Provider in Antioch, CA

The VoIP industry is highly competitive. Although the broad menu of choices may seem overwhelming to you at times, it is possible to leverage the competitive nature of the market to your benefit.

The initial step for narrowing down your choice is determining exactly what your needs are. It is important to know the exact number of lines you will need and what features you need to make your business run smoothly on a daily basis. Your budget will also come into play so you'll need to know exactly what you can afford. Also, be mindful of your plans for future expansion and what phone services you will need when that expansion is completed.

Information about Antioch, CA VoIP providers is readily available. Take the time to research their prices and the services that they offer. Get a feel for their reputation also. Keep in mind that your phone system is the heart of your company's communication infrastructure and that that infrastructure is only as good as the company you choose. You want to go with a company that has proven to be highly reliable and service-oriented.

Find and compare business phone service providers in Antioch, CA

What About Traditional Business Phone Service in Antioch, CA?

Although VoIP has become very popular in Antioch, CA, many businesses still use a traditional PSTN phone service. When this type of service is used, calls are transferred through a public switched telephone network, and the PSTN is accessible nationwide. The network for a traditional phone service is comprised of telephone lines, mobile networks, satellites and cables. The PSTN was actually the first phone network created, and it has been in use for almost 100 years.

The cost of making calls with a PSTN service is more expensive than VoIP because the infrastructure for the network requires expensive maintenance. Since the PSTN is analog, it's not very good at sending data over long distances.

Any time a call is made with a PSTN service, the data must stop at several points along the network, and the data must flow through equipment that is owned by several different companies, which can make calls made with the service significantly more expensive. Although many parts of the system have been converted to digital components, the last part of the PSTN network is analog.

Traditional PBX

Analog Phone Systems and PBX in Antioch, CA

Most Antioch, CA businesses choose to use a private branch exchange, also known as a PBX system. A PBX system allows the system to route calls to the correct line and enables the use of other calling features such as voicemail, call forwarding, multiple extensions and others. Businesses can locate the PBX system at their office or a remote location.

An analog PBX system requires multiple pieces of hardware that need to be purchased, installed and configured, so you need to keep these expenses in mind if you are considering using one. For example, the hardware alone can cost over $1,000 to purchase. That price does not include installation and configuration which will require the expertise of a professional technician.

If you are interested in an analog PBX system for your Antioch, CA business, you should be aware that expansion can be challenging and expensive. Most PBX systems only support a limited number of lines, so if your business eventually requires more capacity than you originally designed the system for, you may be forced to purchase more expensive hardware.

All electronic equipment eventually fails and will need replacement. Since an analog PBX system requires more electronic equipment than VoIP systems, the potential exists for higher costs due to the replacement of electronic hardware. There is also the risk of your equipment becoming obsolete as providers modernize their telephone systems. Phone companies will place less emphasis on analog technology as they phase out analog and refocus on more affordable and efficient VoIP technology.