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Signal Strength »
Cell Phone Buying Guide
Introduction
Key Points
The Purchase Transaction
Finding the Best Service
Coverage Area and Reception
» Trial Period
» Signal Strength
Selecting a Cell Phone
» Technology Limitations
» Cell Phone Features
» Rebate Offers
Choosing a Rate Plan
» Rate Plan Types
• Family Plans
• Pay-As-You-Go
» Calling Area
» Anytime Minutes
» Free Plan Benefits
» Long Distance
» Roaming
» Other Voice Features
» Data Services
• Messaging
• Other Data Features
» Other Rate Plan Costs
» Contract Length
• Ending a Contract Early
Phone Insurance & Warranty
Wireless Network Technology
Accessibility & Usability
Cell Phones & Children
Using Your Phone Overseas
Replacement Phones
Disposing of a Phone
Cutting the Cord
Number Portability
Appendix: Industry Economics

Trial Period

The Bottom Line

Phone prices vary by where you buy; a carrier's rate plans do not. You'll often find noticeably better phone deals online, from independent retailers, than you will by buying directly from the carrier.

A contract is a reality if you want the best phone pricing and lowest rates. However, it is very difficult to know ahead of time if your new phone will work everywhere you need it to.

The good news is that all national carriers and many regional providers now subscribe to the wireless industry's consumer code. The most important provision of this code is that new customers will get at least 14 days to try out a carrier's service, with no contract termination penalty if service is canceled.

If you do cancel, you will still need to pay for any airtime or other services used during the trial period. Additionally, you must return the phone in good condition, so be sure you hang on to all the original packaging.


 

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