Business Phone Service in Salem, VA
Linking up with a high-quality Salem, VA business phone provider can work wonders for your company. With the phone still the main way that people contact companies, using the ideal telephone provider is indeed crucial, and your goal is to find one that is legitimate, reasonably priced, and capable of providing you with the functionalities your business operates on. So before rushing out to pick a phone provider, it's a good idea to scope out the different kinds out there. Classic analog and VoIP are the two basic kinds of phone providers, and it's of the utmost importance that you fully grasp what differentiates the two prior to making a selection. Use the information below to examine Salem, VA telephone companies for businesses.
What is Business VoIP Phone Service?
An alternative to traditional landline service, VoIP has become increasingly popular with new businesses as well as older companies that switch after realizing how VoIP can increase productivity and reduce operating costs. Although the technology is over ten years old now, it initially suffered from poor call quality due to limits in broadband technology. That issue is no longer a concern due to the widespread deployment of superior broadband networks, and adaptation of VoIP is expanding rapidly. VoIP now offers the same call quality as analog phone service while providing more features at a better price. VoIP works by sending voice calls over the internet rather than through traditional analog telephone lines, so it is important that you have a fast and reliable business internet connection available. To see if your internet connection in Salem, VA will support VoIP service, use the MyRatePlan internet speed test.
PSTN refers to traditional landline service, where voice calls sent through analog lines are routed through switches to other telephones. VoIP works differently, by turning voice calls into packets of data and transferring them over high-speed broadband lines. Transmitting voice calls over the internet costs less since analog lines are archaic and require constant maintenance, while broadband lines are already in use to provide internet service and the network is continually expanding and improving. Since PSTN service infrastructure is more expensive to maintain than broadband, analog telephone providers must charge for services and features that are often free with a VoIP plan. VoIP customers typically spend much less on features such as long distance than PSTN users and are not charged by the minute.
VoIP service providers offer plans tailored to businesses of all sizes and provide essential features like voicemail and call waiting, as well as advanced productivity features including automated line attendants and remote access. Whether your business needs a few lines or you need several thousand, VoIP providers in Salem, VA can meet your requirements and help to increase the efficiency and profitability of your business.
Choosing the Best Business Phone Service in Salem, VA
There is a ton of competition for your business when it comes to providing your VoIP service to your Salem, VA business. While this may seem daunting in that there are so many choices and so many offers that seem advantageous - it's a fact that competition can be used to the consuming businesses' advantage, and we can leverage one competitor against another for the absolute best results.
The most important questions you should consider are how many lines you currently need, how many lines you anticipate needing in the near/farther future, what phone features your business plans on using on a regular basis and what your overall budget is.
Next, do some shopping around to see which Salem, VA VoIP service best suits your needs - and also ensure you do a good amount of research into the company's reviews by other business customers. Having reliable and quality telephone service is critical to any business, and so you want to make sure the vendor you do business with has a positive track record of happy and loyal customers that believe in the offering before you sign up.
What About Traditional Business Phone Service?
Although VoIP has become very popular in Salem, VA, many businesses still use a traditional PSTN phone service. When this type of service is used, calls are transferred through a public switched telephone network, and the PSTN is accessible nationwide. The network for a traditional phone service is comprised of telephone lines, mobile networks, satellites and cables. The PSTN was actually the first phone network created, and it has been in use for almost 100 years.
The cost of making calls with a PSTN service is more expensive than VoIP because the infrastructure for the network requires expensive maintenance. Since the PSTN is analog, it's not very good at sending data over long distances.
Any time a call is made with a PSTN service, the data must stop at several points along the network, and the data must flow through equipment that is owned by several different companies, which can make calls made with the service significantly more expensive. Although many parts of the system have been converted to digital components, the last part of the PSTN network is analog.
Analog Phone Systems with a PBX
Most businesses in Salem, VA will need to use a PBX, which is a private branch exchange. The PBX is important because it routes calls to where they need to go. When used with a business phone service, the PBX is what provides a wide range of different call features, and it's responsible for delivering voicemail, call forwarding, multiple extensions and conference call features.
The PBX for a business can be located onsite, or it can be installed in a remote location. The biggest drawback of using a PBX with an analog phone system is the cost. The average cost to set up a complete business phone system is high, and it requires many expensive pieces of hardware. The initial cost of the PBX doesn't include the ongoing costs of proper configuration and maintenance. Overall, the cost of using a PBX with an analog phone system can be quite expensive.
There are several other potential problems to consider. Since the PBX consists of many hardware components, it's vulnerable to breakdowns and technical problems. The cost to repair these issues can be high, and the PBX will always be vulnerable to becoming obsolete.