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Business Phone Service in Lebanon, VA

Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Lebanon, VA, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.


Best VoIP Providers in Lebanon, VA

What is Business VoIP Telephone Service?

America's VoIP networks have a significantly shorter history than their analog counterparts. Individuals started using them more than 10 years ago. A relatively short time ago, substantial numbers of businesses began to adopt VoIP. This type of telephone service has achieved greater popularity among new and small firms. Such enterprises are more concerned about operating expenses, and they haven't invested as much money in analog equipment.

Business VoIP systems in Lebanon, VA provide clear audio that sounds much better than a cellular phone. However, it's vital to use an Internet service with adequate bandwidth. MyRatePlan's speed testing tool can determine if an existing connection could handle VoIP communications. Companies must obtain reliable Internet access before using this kind of phone service. Otherwise, dropped calls may become a serious problem.

The VoIP and PSTN systems transmit calls in much different ways. Landlines use their own infrastructure and analog signals or a combination of analog and digital communications. On the other hand, VoIP digitizes all audio and transmits it as Internet data. This makes many calls less expensive because it doesn't require separate infrastructure.

Lebanon, VA businesses generally pay less to initiate non-local or global calls on VoIP systems. A number of companies provide flat-rate plans. This enables users to call people for unlimited periods of time without paying extra. Flat-rate calling usually cuts costs and always results in a more predictable monthly bill.

When companies in Lebanon, VA subscribe to VoIP service, there are plans available for small, medium and large firms. A startup with only one phone can find affordable options by looking for providers that cater to small firms. The same goes for midsized companies with a few local or regional offices. On the other hand, corporations may have hundreds of employees who need separate extensions. Some VoIP providers have the ability to meet their needs as well.

Compare VoIP Providers in Lebanon, VA

How to Choose the Best Business VoIP Service Provider in Lebanon, VA

Most business VoIP providers in Lebanon, VA offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.

If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.

Next, you can use MyRatePlan to look at different offers from business VoIP providers in Lebanon, VA. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.

Find and compare business phone service providers in Lebanon, VA

What is PSTN Phone Service?

PSTN stands for public switched analog network. Traditional business phone services carry phone calls over a complicated system of cables, satellites, mobile networks and analog lines on a public network. Several different companies own the equipment that a voice call must travel through on the analog network, and that increases the complexity and expense of the system. PSTN is the original telephone system that has been in use for over a century.

The PSTN network is old, requires much maintenance and lacks the ability to send large amounts of data quickly. For these reasons, PSTN service in Lebanon, VA is more expensive than VoIP service.

Traditional PBX

Using a PBX with an Analog Phone System

The PBX is an acronym for Private Branch Exchange. Most of the business owners in Lebanon, VA use the PBX. It routes all the calls that are received in the office. The combination of a business phone service and a PBX allows the use of different calling features like conference calls, voicemail, call forwarding, and multiple extensions.

Customers using the traditional PSTN phone system can locate the PBX at a remote location or their premises. However, there is one major drawback with using an analog PBX system. It is very costly. A business owner can spend at least $1,000 to set up a complete business phone system that uses a PBX. There are various types of hardware that need to be purchased as part of the initial investment. The installation, configuration, and maintenance prices are not part of the purchasing price. You will save some money if you have an in-house technical staff member to take care of the installation and configuration. You may also choose to hire an expert.

It is important to remember that it will be challenging and expensive to upgrade or expand your traditional PBX at your Lebanon, VA business. The reason is that many PBX systems only support lines to a certain limit. Therefore, if your business grows and needs more extensions, you will be forced to pay for more hardware to facilitate the expansion.

The PBX is prone to experiencing problems and breakdowns like any other electronic device. If something goes wrong with your PBX, you should be ready to cater for high repair expenses and hardware replacement costs. Moreover, the PBX may be outdated soon. Therefore, you will have to replace it at some point in the future.