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Business Phone Service in Ferrum, VA

Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Ferrum, VA, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.


Best VoIP Providers in Ferrum, VA

What Is VoIP Phone Services for Business?

VoIP is short for voice over Internet protocol, and when compared with analog service, it's a newer form of communication. Since VoIP serves as an excellent alternative to analog phone service, many businesses in Ferrum, VA are using it. The technology for VoIP has existed for over 10 years, but in recent times, it has become significantly more popular. Many businesses have stopped using a PSTN service and made the switch to VoIP. New startups are even more likely to use and benefit from VoIP because it offers several advantages over analog services. The call quality available from VoIP is almost identical to what you'd expect from a traditional phone service, but the major difference is that the calls are transferred through the Internet. For optimal call quality, it's important to have a strong business Internet connection. MyRatePlan makes it easy to check the speed of an Internet connection and find out if it can handle VoIP.

The greatest difference between VoIP and PSTN is how the calls are transferred. When a PSTN service is used, all calls are sent through an analog signal. Unlike PSTN, VoIP converts communication into a digital format and sends it across an Internet connection. When compared with a traditional phone network, the cost of sending calls over the Internet is significantly cheaper. VoIP is also the better choice for making frequent long-distance or international calls because of the lower cost. Several VoIP phone service providers in Ferrum, VA offer flat rates for unlimited calls to certain locations, which eliminates the need to pay for calls by the minute.

With a business VoIP service, business owners can obtain virtually any feature imaginable, and many service providers offer hundreds of different features. A few examples of great features are call forwarding, voicemail to email, voicemail with remote access, caller ID, ring groups and extensions.

Most of the plans offered by VoIP providers in Ferrum, VA are tailored to meet the needs of businesses in the area, and they can work well for businesses of all sizes. A small business might only need five lines while a larger corporation will need thousands of different extensions. All of these needs can be met by an affordable VoIP service provider.

Compare VoIP Providers in Ferrum, VA

Selecting The Best Business Phone Service Provider in Ferrum, VA

The VoIP industry is highly competitive. Although the broad menu of choices may seem overwhelming to you at times, it is possible to leverage the competitive nature of the market to your benefit.

The initial step for narrowing down your choice is determining exactly what your needs are. It is important to know the exact number of lines you will need and what features you need to make your business run smoothly on a daily basis. Your budget will also come into play so you'll need to know exactly what you can afford. Also, be mindful of your plans for future expansion and what phone services you will need when that expansion is completed.

Information about Ferrum, VA VoIP providers is readily available. Take the time to research their prices and the services that they offer. Get a feel for their reputation also. Keep in mind that your phone system is the heart of your company's communication infrastructure and that that infrastructure is only as good as the company you choose. You want to go with a company that has proven to be highly reliable and service-oriented.

Find and compare business phone service providers in Ferrum, VA

How Does Traditional Business Phone Service Work?

Some businesses in Ferrum, VA still run on a traditional PSTN phone service, and it's useful to understand how this type of service works. When calls are made using a traditional phone service, the calls must be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide system, and it's made of mobile networks, telephone lines, satellites and cables. The public switched telephone network was created over 100 years ago, and it was the first public phone system.

When compared to a VoIP service, it can cost significantly more money to use a traditional telephone service in Ferrum, VA. The additional cost to use the PSTN is due to the massive size of the network, and the increased cost of maintaining the network. One of the major downsides of using the PSTN is the lack of reliability over long distances. Although a traditional phone service can work well for short distances, it has trouble sending call data across long distances.

A call that is made with the PSTN system must stop at several different parts of the network, and it must pass through equipment that is owned by different companies. The infrastructure is the major cost of using a PSTN, and the ongoing expenses needed to maintain the network keep the cost of traditional phone services high.

Traditional PBX

Analog Private Branch Exchange Systems

Many businesses have PBX systems that handle calls internally. This makes it possible to send calls to different phones depending on the extension. Analog PBX systems also facilitate voice mail, forwarding, conference calls and other sophisticated functions. They are popular among businesses that have multiple staff members with separate offices. A company can put the PBX equipment in its own building or pay a separate facility to host it.

The main downside of PSTN-based PBX systems in Ferrum, VA is that they cost considerable amounts of money. Most companies spend $1,000 or more when they buy the equipment. It can also be costly to set up this system and conduct the necessary maintenance. Some firms have employees with the appropriate expertise to perform these tasks. Others need to pay contractors who charge at least $100 per hour.

It often proves costly to upgrade analog PBX hardware. This may become necessary if a company hires more staff members or desires the latest technology. Most systems cap the number of extensions. Consequently, businesses must pay for expensive new equipment when they want to connect additional phones. Upgrades are sometimes complex, so installers need to have extensive technical expertise.

Private branch exchange systems occasionally malfunction or fail as they age. This can result in significant expenses when technicians need to replace or fix the equipment. Technical difficulties may also disrupt communications from time to time. Many of the above-mentioned problems can be avoided when companies opt to use business VoIP services instead of analog PBX systems.