Menu Menu

Business Phone Service in Colonial Heights, VA

A great deal of your business's success relies on its communication infrastructure. It's the main medium of choice when people need to connect with you. This is the reason why selecting the best telephone service provider for your Colonial Heights, VA business is such an important step. Despite decades of communications, the telephone remains king. That's why selecting the right phone company is so critical to the future of your business. It needs to be cost effective, reliable and equipped with all the features you want and need. To narrow down the right one, it's important to take your time. You have to shop around for a good business phone provider, weighing their business phone service offerings against one another. Compare and find the best business phone service providers in Colonial Heights, VA at MyRatePlan.


Best VoIP Providers in Colonial Heights, VA

Understanding Business VoIP Telephone Service

Voice over Internet protocol, commonly called VoIP, is the latest phone service option for Colonial Heights, VA business customers who want an alternative to the analog phone lines. Although VoIP has been around for more than 10 years, it has become more prominent in recent years for more businesses.

Existing businesses are moving from traditional public switched telephone network (PSTN) service to VoIP. Newer companies, including startups, are using VoIP for business communications without experiencing traditional service options. In terms of service, the call quality is the same between a phone line and over the Internet. However, a strong business Internet connection ensures that the call quality remains reliable. One way to be sure is to use MyRatePlan's Internet Speed Test to check the current connection for VoIP support.

While the connection quality between PSTN and VoIP is very similar, there is one major difference in the way calls are carried. With PSTN service, an analog signal is the primary way calls are carried. With VoIP, business calls are digitized and transmitted through the Internet.

The latter is a money-saver since it is cheaper to send data through the Internet than it is with a traditional phone network. If long distance or international phone calls are a frequent part of your business, you will spend a lot less with VoIP service providers in Colonial Heights, VA.

Additionally, many providers offer flat rate packages. This offers additional savings with unlimited calls to specific destinations without per minute charges that come with traditional phone service. Another advantage to using VoIP service in your Colonial Heights, VA business is the many calling features that are suitable for business communications. You can access hundreds of advanced features.

Most business VoIP providers in Colonial Heights, VA offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Compare VoIP Providers in Colonial Heights, VA

Choosing the Best Business Phone Service in Colonial Heights, VA

There is a ton of competition for your business when it comes to providing your VoIP service to your Colonial Heights, VA business. While this may seem daunting in that there are so many choices and so many offers that seem advantageous - it's a fact that competition can be used to the consuming businesses' advantage, and we can leverage one competitor against another for the absolute best results.

The most important questions you should consider are how many lines you currently need, how many lines you anticipate needing in the near/farther future, what phone features your business plans on using on a regular basis and what your overall budget is.

Next, do some shopping around to see which Colonial Heights, VA VoIP service best suits your needs - and also ensure you do a good amount of research into the company's reviews by other business customers. Having reliable and quality telephone service is critical to any business, and so you want to make sure the vendor you do business with has a positive track record of happy and loyal customers that believe in the offering before you sign up.

Find and compare business phone service providers in Colonial Heights, VA

Traditional Business Phone Service

VoIP isn't the best service for every business, and there are many businesses that will benefit more from a traditional phone service. If you choose a traditional service provider, your calls will be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide network, and it consists of thousands of physical telephone lines, mobile networks, cables and satellites. Most people don't know that the PSTN was the first phone network created, and it can deliver reliable performance for any business.

The major downside of choosing a traditional business phone service is the cost, which tends to be much greater than what you'd pay for VoIP. The cost to use a PSTN service in Colonial Heights, VA can be expensive, and your calls must stop at several different locations along the network. Since PSTN is analog, it doesn't send data very efficiently over long distances.

Calls that are transmitted over the PSTN must make several stops, and the calls must flow through several different providers. The end result of this process is increased costs for business owners. Although much of the infrastructure for the PSTN is digital, the physical connections are still required, and they can be very expensive to use.

Traditional PBX

Analog Phone Systems with a PBX

Most businesses in Colonial Heights, VA will need to use a PBX, which is a private branch exchange. The PBX is important because it routes calls to where they need to go. When used with a business phone service, the PBX is what provides a wide range of different call features, and it's responsible for delivering voicemail, call forwarding, multiple extensions and conference call features.

The PBX for a business can be located onsite, or it can be installed in a remote location. The biggest drawback of using a PBX with an analog phone system is the cost. The average cost to set up a complete business phone system is high, and it requires many expensive pieces of hardware. The initial cost of the PBX doesn't include the ongoing costs of proper configuration and maintenance. Overall, the cost of using a PBX with an analog phone system can be quite expensive.

There are several other potential problems to consider. Since the PBX consists of many hardware components, it's vulnerable to breakdowns and technical problems. The cost to repair these issues can be high, and the PBX will always be vulnerable to becoming obsolete.