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Business Phone Service in Austinville, VA

Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Austinville, VA, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.


Best VoIP Providers in Austinville, VA

Business VoIP Phone Service in Austinville, VA

VoIP has become a popular choice, and it stands for Voice Over Internet Protocol. It's one of the newest business phone service types offered by providers, and it can serve as a reliable alternative to an analog phone service. Although VoIP has been around for many years, it has only recently become significantly more popular with consumers. Smaller startups in Austinville, VA are most likely to use VoIP because it's much cheaper than a PSTN service. The call quality from both services is very similar, but the way the data is transmitted is what makes the services different. Unlike a traditional PSTN service, VoIP transfers calls through the Internet. A traditional business phone service sends calls through analog phone lines. For the best results with VoIP, it's useful to have a high-speed business Internet connection, and you can use a tool from MyRatePlan to test the speed of your current Internet connection.

Although the call quality for VoIP and PSTN is very similar, each service transfers calls differently. A traditional PSTN service transfers calls using an analog line, and a VoIP service sends call data through a high-speed Internet connection. Since calls through VoIP are digitized and broken down into digital data packets, they're much less expensive than an analog phone service. VoIP is also much cheaper for long-distance and international calls. Many VoIP service providers offer business owners a flat rate, and over a long period of time, the lower rate can save a lot of money.

Business VoIP phone service can come with a wide range of features, which is important for business owners. Most businesses have several employees, and they require several call features to operate efficiently. By choosing a VoIP service, business owners can gain access to voicemail with remote access, call forwarding, multiple extensions and ring groups. Although these are some of the top features, many VoIP service providers offer hundreds of different features.

The VoIP providers in Austinville, VA are designed to meet the needs of all types of businesses. They offer packages for small, medium and large businesses, and they deliver the features needed to efficiently run a business of any size.

Compare VoIP Providers in Austinville, VA

How to Choose the Best Business VoIP Service Provider in Austinville, VA

Most business VoIP providers in Austinville, VA offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.

If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.

Next, you can use MyRatePlan to look at different offers from business VoIP providers in Austinville, VA. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.

Find and compare business phone service providers in Austinville, VA

What About Traditional Business Phone Service?

Although VoIP has become very popular in Austinville, VA, many businesses still use a traditional PSTN phone service. When this type of service is used, calls are transferred through a public switched telephone network, and the PSTN is accessible nationwide. The network for a traditional phone service is comprised of telephone lines, mobile networks, satellites and cables. The PSTN was actually the first phone network created, and it has been in use for almost 100 years.

The cost of making calls with a PSTN service is more expensive than VoIP because the infrastructure for the network requires expensive maintenance. Since the PSTN is analog, it's not very good at sending data over long distances.

Any time a call is made with a PSTN service, the data must stop at several points along the network, and the data must flow through equipment that is owned by several different companies, which can make calls made with the service significantly more expensive. Although many parts of the system have been converted to digital components, the last part of the PSTN network is analog.

Traditional PBX

Using a PBX with an Analog Phone System

The PBX is an acronym for Private Branch Exchange. Most of the business owners in Austinville, VA use the PBX. It routes all the calls that are received in the office. The combination of a business phone service and a PBX allows the use of different calling features like conference calls, voicemail, call forwarding, and multiple extensions.

Customers using the traditional PSTN phone system can locate the PBX at a remote location or their premises. However, there is one major drawback with using an analog PBX system. It is very costly. A business owner can spend at least $1,000 to set up a complete business phone system that uses a PBX. There are various types of hardware that need to be purchased as part of the initial investment. The installation, configuration, and maintenance prices are not part of the purchasing price. You will save some money if you have an in-house technical staff member to take care of the installation and configuration. You may also choose to hire an expert.

It is important to remember that it will be challenging and expensive to upgrade or expand your traditional PBX at your Austinville, VA business. The reason is that many PBX systems only support lines to a certain limit. Therefore, if your business grows and needs more extensions, you will be forced to pay for more hardware to facilitate the expansion.

The PBX is prone to experiencing problems and breakdowns like any other electronic device. If something goes wrong with your PBX, you should be ready to cater for high repair expenses and hardware replacement costs. Moreover, the PBX may be outdated soon. Therefore, you will have to replace it at some point in the future.